Purpose of Role: To promote company mechanical seals to current and potential customers in line with our objective and set targets. Strong mechanical seal and seal system knowledge, repair and retrofit in order to develop positive solutions to complex customer challenges. Support product management to set mechanical seal market requirements, improve product offering and setting stock and spares levels to ensure customers needs and expectations are met. Conduct work activities in a professional manner that reflects positively on the image of the company, and conforms to current Health and Safety legislation, upholding company Health and Safety Policy. Key Accountabilities Maintain good working relationship with existing customers, and develop new customers Knowledge of the design and operational requirements of mechanical seals, pumps and other rotating equipment Maintain regular, planned visits and communication with key customers in the area you support Conduct detailed product Demonstration to customer & generate enquiries for the product offered Provide technical support to customers and understand technicality of various sealing systems Educate customers on the quality features and uses of our products through the full use of company marketing strategies Develop and implement marketing plans aligned with company objectives to support organizational goal Collaborate with internal stakeholders to ensure customers needs and expectations are met Able to work independently, efficiently and communicate productively with others Strong verbal and written communication skills Collaborate with internal stakeholders to make sure customer needs are met Comply with and enforce all company policies and procedures Carry out all other reasonable tasks that may be delegated from time to time Assist fellow employees with daily functions as and when required Education: Diploma/B-Tech Mechanical Engineering qualification or related field Requirements: Minimum of 3 -5 years experience preferably in the pumping industry specializing in mechanical seals and rotating equipment Mechanical seal sales and application Computer Literacy; (Working knowledge of MS Word, MS Excel and MS Outlook, MS Project SAP- advantageous Excellent interpersonal and negotiation skills Customer centric Ability to work well in a team and independently Time management Prioritise and meet deadlines Ability to work under pressure, and as part of a team
