Junior Product Support Executive 22,000 - Biggleswade, Bedfordshire.
An amazing opportunity to join a leading manufacturer and distributor in this full-time permanent position located in Biggleswade, Bedfordshire.
This is a perfect opportunity for someone who has recently finished school/college/university now looking to work within a supportive and collaborative environment.
The role of Junior Product Support Executive is varied and will require a proactive and enthusiastic approach, reliability and someone who is keen to develop and learn, which will be closely supported by the team around you.
This entry-level position involves a blend of hands-on tasks and collaboration with the Product Support team to ensure seamless customer service and product quality.
Key Responsibilities:
Picking and packing spare parts orders: Perform the primary responsibility of picking and packing spare parts orders, ensuring timely and accurate fulfilment.
Managing incoming emails: Address and respond to incoming emails related to spare parts orders, providing prompt and professional communication to customers and internal teams.
Quality control checks: Conduct basic quality control checks on incoming products to ensure they meet company standards before distribution.
Preparation for trade and consumer shows: Assist in the preparation and packing for trade and consumer shows held throughout the year, contributing to the organisation and success of these events.
Stocktaking activities: Collaborate with the Product Support team during stocktaking activities to maintain accurate inventory records and identify discrepancies.
Workspace organisation: Maintain a clean and organised workspace, adhering to health and safety standards while fostering a productive environment.
Customer service collaboration: Work closely with the customer service team to answer product questions or queries, ensuring a smooth process for getting customers the help they need.
All-round product support: Provide general product support across various functions, assisting team members and contributing to continuous improvement in operations.
Details for you:
Salary 22,000
Hours of work - Monday -Thursday 8am -5pm and Friday 8am-4pm
Free parking, Private Healthcare, Employee Assistance Programme, Company Bonus, Training and Development, amazing culture and fun team events!
Due to office location, you would need your own transport to get to and from work unless you live very locally.
Start date - ASAP please get in touch
INDCP
