Field Account Manager
Location: South England
Salary: 38,000 - 40,000
We are excited to announce a new opportunity for a Field Account Manager in South England to join a dynamic team of experts in the automotive industry.
Our client is a leading provider, renowned for their innovative approach and over 20 years of experience supporting major clients in the automotive sector.
Key Responsibilities:
- Deliver exceptional customer experiences at every touchpoint.
- Manage and nurture customer relationships, focusing on growth and retention.
- Collaborate with customers, clients, and internal teams to efficiently identify, analyze, document, and resolve issues, ensuring satisfactory outcomes for all parties.
- Proactively seek opportunities for continuous improvement in products, services, and the overall customer experience.
- Utilize CRM systems, Excel, and relevant IT tools to support operational efficiency.
- Apply analytical skills to review and identify potential efficiencies or improvements in service delivery.
- Produce accurate and insightful customer updates for the Operations Team Manager, Head of Department, and Board of Directors on a weekly and monthly basis.
Ideal Candidate:
- Based in the Southwest and comfortable with remote work.
- Willing to commute for customer-facing meetings 3-4 times per month.
Benefits:
- Generous car allowance.
- Paid overnight accommodations for travel.
If you are passionate about delivering outstanding service and have a proven track record in account management, we would love to hear from you!
For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
