Introduction
Intercape is looking for a Regional Technical Manager to join their team based in Gauteng.
Duties & Responsibilities
Staff performance management:
- Constructive regular feedback
- Clear concise instructions
- Competent people to be empowered
- Adequate resources (e.g., machines, tools)
- Technical Department goals supported
- Initiate and maintain performance appraisals for workshop technical personnel
- Disciplinary action taken when needed
- Supports technical business plan
Technical advice/information provided:
- Immediate response to Operations information requirements
- Monthly technical reports delivered on time
- Information and decisions communicated to all relevant personnel
Technical policies and procedures applied:
- Policies and procedures communicated to all relevant staff
- Staff are trained to use procedures
- Regular evaluations are carried out to measure compliance
Training and development:
- Technical training needs identified and reported to Nat Technical Manager
- In-house development experience and training opportunities provided
- Training objectives monitored and evaluated monthly
Managing technical budget:
- Running cost of all vehicles accurately monitored
- Monthly variances reported
- Technical budget controlled within set parameters
Equipment replacement policy and strategy implemented:
- Equipment replacement policy and procedures drafted in consultation with key stakeholders
- Policies and procedures support overall Technical Department strategy
- Replacement costs are within budgeted constraints
- Equipment meets quality and delivery requirements and running costs are within projected costs
Maintenance program planned and implemented:
- Maintenance program completed by due date (preventative maintenance program)
- Maintenance program set within budgeted cost parameters
- Maintenance program communicated to all relevant subordinates
- Monitor and control maintenance program in consultation with all key stakeholders
- Maintenance program meets cost, quality, and delivery requirements
- Depot maintenance inclusive of HC Dept and Call Centre in conjunction with building Maintenance Team
- Commercial vehicles maintenance: Both inside and outside of all vehicles to be maintained as per company standard, including but not limited to daily road tests as part of ‘spot check’ maintenance.
Technical manpower requirements planned and controlled:
- Staffing numbers established according to depot workload
- Required/excess positions identified
- Staff recruitment or reduction to be identified
- Costs within approved budget
- Key stakeholders consulted throughout the process
- All stakeholder groups frequently communicated to throughout the process
Technical Department strategy implemented:
- Technical Department strategic plan completed by due date
- Aligned to national Technical business strategy
- Internal and external environmental factors researched and considered
- Objectives challenging and achievable
- Short-term and long-term priorities identified
- Broad consultation with key stakeholders
- Strategy implemented and monitored on a monthly basis
- Strategy reviewed bi-annually
Adhere to procurement policies and procedures:
- Adhere to prescribed stock levels
- Adhere to OE manufacturer specifications in consultation with Nat Technical Manager
- Follow MOVE policies and procedures on procurement
Desired Experience & Qualification
Qualifications:
Experience:
- Experience in mechanical parts
- There may be a requirement to perform other or general work due to operational requirements, for which you are either qualified and/or capable of doing so, or any duties that may be reasonably expected of you.
Knowledge / Abilities:
- Must be willing to assist in general administration duties
- Enjoy working independently as well as being part of (and managing) a team
- Assist fellow colleagues in the daily running of company-related tasks
- Deliver exceptional service that exceeds customers’ expectations through proactive and appropriate solutions
- Research and provide legal opinions on a variety of issues and new business projects within the business to proactively identify, assess, and manage legal risk
- Have a proficient knowledge of the company, its divisions, associates, people, products, service, terms and conditions, and website
- Ability to produce high-quality work and take pride in your work
- Very good organisational skills
Note
Correspondence will be limited to shortlisted candidates. If you have not heard from Intercape within 1 month of the closing date, please accept that your application was unsuccessful. By applying for this position at Intercape, the applicant understands and agrees that Intercape may solicit a criminal report from SAPS to verify educational qualifications and employment history.
The Intercape reserves the right to remove the advertisement at any time before the stated closing date and further reserves the right not to appoint if a suitable candidate is not identified.
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