Business Segment: Personal & Private Banking
To execute on all change implementation plans across the province to drive adoption thereof, in line with broader change management plans.
Qualifications
Minimum Qualifications
- National Diploma (NQF6 or Higher in Business Commerce/Project Management)
Experience Required
- 3-4 years experience in project environment (i.e. planning, administration).
- Leadership experience in a frontline (i.e. Call Centre environment/ Branch) where the demand for leading change and influencing culture is high.
- Experience in a service and service recovery as well as revenue recovery generation environment. Familiar with highly regulated environment with reliance on processes and adherence.
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