Description:
Ensure relevant documentation for all transactions is checked and recorded when stock and/or fixed assets leave the Store or when Customers return stock.
Requirements:
- Minimum Grade 12 and 1 (one) year work related experience or 2 (two) years’ work related experience
- Ability to communicate in English and the dominant language spoken in the geographical area where the position is available
- Must be literate
- Must have strong numeric skills
- Proven attention to detail
- Must be able to work under pressure
- Must be willing to work shifts, weekends and Public Holidays
Security:
- Ensure no goods leave Cashbuild stores without the relevant documentation
- Completed correct and full documentation
- Correct date, time, sequence, and signature on document has been captured
- Ensure all Customer returns are correctly recorded in the End Controller book and authorised
- Ensure back up employee available for area of responsibility with shift changes, lunch, and tea breaks
- Sign the End Control keys IN/OUT daily
- All exit/entry doors must be closed if not in use
- Ensure that loading and off-loading shutter doors are closed at all times when not in use
- Report all suspicious behaviour and vehicles which could pose a risk to Cashbuild and its Customers to Management
- Conduct random searches on Employees when they leave the Store
Customer Service:
- Offer fast, friendly, and efficient service to all Cashbuild Customers when checking in and out Customers goods
- Direct Customers to the relevant person who can assist him/her.
Ready for Business:
- Adhere to Ready for Business and Beyond my Control as per the CB Way
Drive for Results:
- Achieves set targets and completes work accurately and at the required standard
- Delivers best practice quality/standards as established in the company
- Makes an effort to follow through on commitments
Solve Problems:
- Identifies problems and seeks root cause
- Resolves problems and escalates issues accordingly
- Utilizes relevant information available in own department and operational work environment to resolve problems
Make Decisions:
- Makes decisions within the framework of company policies and within set timelines
- Makes decisions giving due consideration to the consequences of the decision made in the area of responsibility
- Implements decisions made in line with agreed processes and policies
Plan:
- Plans within the framework of operational/department policies and procedures
Handle Pressure:
- Handles pressure well and is consistent in controlling own responses irrespective of time or workload pressures
Communicate:
- Demonstrates courtesy and effectiveness when dealing with others in day-to-day communication in line with company values
- Ensures relevant information is shared with appropriate stakeholders
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