Role Operations and Facilities Officer Location - Royal Borough of Greenwich
Type - Permanent, Full-time, office based 5 days a week
Salary - £30,000
About the Role We are seeking a motivated and professional
Operations Officer to support the effective management of our client projects. You will have strong administration skills and work closely with the General Manager to ensure project compliance, provide administrative support, and liaise with service providers and stakeholders to maintain high standards of service.
Key Responsibilities: - Support the General Manager in ensuring project obligations are met under the Project Agreement.
- Assist in managing insurance and legal claims, adhering to appropriate procedures.
- Organize meetings, manage communications, and maintain both digital and physical records.
- Support performance monitoring for contractors and ensure compliance with relevant statutory and legal obligations.
- Coordinate the production of project board packs, ensuring timely delivery and professionalism.
Experience & Competencies: - Essential - Evidence of responsibility for addressing operational performance issues.
- Desirable - Experience in a PFI environment, managing FM service providers, insurance claims, and knowledge of health & safety standards.
Skills: - Strong interpersonal skills to build trust and resolve issues.
- Problem-solving in complex environments.
- Proficiency in Microsoft Office Suite, with excellent written and presentation skills.
Attributes: - Professional, confident, and proactive.
- Ability to work to deadlines and manage priorities effectively.
- Team-oriented with strong communication skills.
