The Zumtobel Group is an international lighting group and a leading supplier of innovative lighting solutions, lighting components and associated services. With its core brands, Zumtobel, Thorn and Tridonic, the Group offers its customers around the world a comprehensive portfolio of products and services.
You will be part of our stable and adaptable Global Quality Department, where you'll play an important role in supporting our products and projects to ensure they meet the highest quality standards. To be successful in this role, you will collaborate with all relevant departments in the company and stay resistant to pressure.
- Product Project Management and Support: Within product development projects, you support in the test planning and define quality targets. By doing so, you ensure that at the start of the project the specifications are explicit and SMART. Throughout the project, you make sure that goals and timelines are communicated and comprehended with cross-functional members. Along with the project, you perform a target performance comparison. You assure that there is a smooth transfer to industrial quality. Additionally, you support engineering change management projects and product line extensions.
- Quality Process Support and Optimization: You support and contribute to product development teams according to a milestone-based development process (PCP) and moderate with quality-relevant methods (e.g., lessons learned, Risk Management, FMEA, etc.). You ensure that all relevant norms, standards, legal directives (e.g. CE, CCC, Reach, RoHs), and full compliance of all developed products and the release of products/manufacturing based on test results, are met. You secure process adherence and continuous improvement.
- Quality Sensing and Project Feedback: You collect and structure customer feedback in which you also provide input back to relevant departments and members. From the feedback, you consolidate learnings and relevant complaints in which you perform structured root cause analysis, feedback issue resolution measures back with the relevant departments, while conducting ongoing review measures.
- Reporting, Claim Management, and further support: You support quality reporting in which you also report quality KPls. You support with claims, handling and defining/supporting of mitigations actions, support of back desk and customer care in complex claims. Furthermore, you support in supplier quality (e.g. supplier audits, quality analysis, 8D reports).
- You have a technical education (e.g., HTL, apprenticeship, etc.) with a focus in electronical or mechanical engineering or an equivalent background with a strong sense of quality.
- You have a bachelor degree (BSc.) (Senior)
- You already have got 2+ years work-related experience as a Quality Engineer. (Senior)
- MS Office Skills as well as profound knowledge in IT Systems and tools are a given. Preferably you can prove first experience in working with SAP.
- Knowledge of Quality Tools/Six Sigma or equivalent would be of advantage.
- As a team player with a hands-on approach, you can also inspire others.
- Your working style is characterized by your analytical and problem-solving thinking skills, resulting in a structured, proactive, and independent way of prioritizing your tasks.
- You are eager to learn and grow in a dynamic environment. You are achievement-oriented and like to take initiative, with creativity, diligence, and accuracy.
- Last but not least, your very good written and spoken English, and good German skills enable you to communicate confidently with customers and colleagues.
- Successful, international group with family DNA.
- Individual options to ensure a healthy work-life balance.
- Great team of experts who can support you.
- Varied field of activity with personal responsibility.
- Numerous opportunities for further development in an innovative and empowering company.
Benefits
Enlightening your career We curiously discover new fields of work together, our mentoring program is meant to support you to fully develop your skills and potentials.
International perspective Be part of a network of creativity and high-tech and contribute to an ecosystem that enables you to realize your potential within multinational, intercultural teams.
Work-Life-Balance Your best individual work-life balance will vary over time, often on a daily basis, this is why we offer flexible working-models and sabbatical options for our employees.
Open-minded and respectful culture Working for the ZG means to be a part of an open-minded and passionate culture based on the spirit of the company's founder Dr. Walter Zumtobel.
