The purpose of the Business Solutions Executive role is to understand existing business practices, identify opportunities for improvement, run scenario planning and set in motion improvement projects within the business and across our customers supply chains. The Business Solutions Executive is responsible to drive efficiencies to make the business more competitive in the marketplace and ensure overall customer satisfaction. The Business Solutions Executive will manage a team of Business Analysts to support and guide the business with analytical information, project management and feedback on actual performance to plan. The Business Solutions Executive must be result driven, with the ability to manage and take responsibility for the team of business analysts and manage the Control Tower KPIs across the organisation.
The Key Functional Responsibilities:
1. Ensure customer relationship and successful partnerships with clients.
2. Manage tenders and ensure all client and business commercial requirements are met.
3. Assist in analysing and documenting business processes with the Business Analysts team.
4. Pro-actively communicate and collaborate with external and internal customers to analyse information needs and functional requirements.
5. Interpret business and clients needs and translate them into continuous improvement projects.
6. Conduct a business and workflow analysis to build business solution models, dealing with the flow of information, product and cash.
7. Develop an accurate and complete test plan and lay out the action lines to the team.
8. Identify and document system deficiencies and recommend solutions.
9. Make recommendations on process improvement and data interpretation.
10. Understand project standards and apply them consistently.
11. Manage and train the BI team, setting goals to ensure effective business solutions.
12. Identify latest trends and opportunities to improve logistics execution and customer experience.
13. Manage, communicate, organise, listen, investigate, and facilitate improvements on companies processes to create innovative solutions to any problems that may be apparent.
14. Report weekly reflecting progress against understanding, status, resource requirements, issues, risks, and dependencies to the Chief Executive Officer.
15. Follow the audit and compliance process.
16. Prepare graphs, charts and analyze documents which change should be taken by the Company and why.
17. Prepare and develop weekly and monthly reports.
18. Ensure maximum warehouse utilisation and execution by managing heat maps and assisting operations with design and warehouse layout.
19. Ensure maximum delivery execution through the companys planning, execution and tracking technology.
20. Manage the main Control Tower, flag process non-compliance challenges and actual execution performance against the plan.
Minimum requirements:
Grade 12
Degree / Honors in Engineering, Industrial, Commercial, Sciences or in Supply Chain Management and an MBA will be advantageous.
Current Business Solutions experience of 5 7 years.
5years+Previous experience in a similar role will be advantageous.
MS Office: Advanced Excel Skills, Word, Power Point, Outlook etc.
Statistics / business process modelling (advantageous).
Project Planning - Microsoft Projects.
QlickSense, QlickView and Power BI
Applications are invited from suitably qualified employees, who are enthusiastic, self-motivated, responsible, and committed to maintaining high standards and enjoy working in a dynamic environment. All applications will be considered aligned with our EE requirements as per legislation
