Were on the lookout for a General Manager - Operations to oversee all operational activities at a distribution centre, ensuring streamlined logistics, inventory management, and exceptional customer service. This role is ideal for a seasoned leader with a strong background in operations, logistics, and supply chain management, and a proven ability to drive efficiency and enhance customer satisfaction.
What You'll Be Doing:
- Operational Leadership Oversee day-to-day distribution operations, ensuring inventory and supply chain functions meet high standards.
- Collaborative Sales Support Work alongside the sales team to align operational processes with sales targets, achieving seamless order fulfilment.
- Logistics Management Manage product transportation and delivery, maintaining a cost-effective, reliable redistribution network.
- Process Improvement Identify opportunities for process optimisation, boosting efficiency and reducing costs.
- Team Development Lead and mentor a high-performing operations team, fostering growth and accountability.
- Supplier Management Maintain strategic relationships with suppliers, managing contracts and inventory needs.
- Customer Service Focus Uphold top-tier customer service, swiftly addressing operational challenges to meet customer expectations.
- Compliance & Safety Ensure all activities comply with regulatory, health, and safety standards.
Ideal Candidate Will Bring:
- 8-10 years' experience in operations management, particularly within the FMCG, liquor, or distribution industries.
- Leadership abilities with a proven track record of team development and high performance.
- Strong operational skills in logistics, supply chain, and inventory control.
- Problem-solving expertise with a proactive approach to process improvement.
- Customer-centric approach with an unwavering commitment to service excellence.
- Tech-savvy proficiency in ERP and inventory management systems.
Qualifications:
- Bachelors degree in Operations, Supply Chain Management, Business Administration, or related field.
- In-depth understanding of Cape Towns distribution and logistics networks.
EE Disclaimer:
All positions will be filled in accordance with the company''s Employment Equity plan. We encourage people with disabilities to apply.
Application Unsuccessful Disclaimer:
If you do not receive feedback within two weeks of your application, please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.