To ensure continuity of customer care and support the service delivery team
Your new company
An opportunity to work for a large, global, growing organisation, supporting the service delivery team.
Your new role
This position requires a dynamic and proactive person with a can-do attitude to assist the Service Delivery Team in overseeing administration assistance and support to all customers.
Main point of contact for all contract renewals
Responsible for Renewal contract pricing across all regions for add-on's
Ensure all renewal quotes are produced in a timely manner
Producing daily escalation reports for any outstanding contract issues
Responsible for setting up documentation for each contract in a file structure
Updating and managing spreadsheets
Problem-solving and complaint handling relating to contracts
Attending meetings and training courses when required
What you'll need to succeed
Experienced in Contract Admin, Contract management or relevant roleThe ability to work with initiative and confidence, and have an enthusiasm for customer service and contract-related workExperience of administrative work with the ability to prioritise tasks, work under pressure and to tight deadlinesOrganisational abilities
A sharp eye for detail
Ability to follow any verbal or written instructions accuratelyGood numerical skills
What you'll get in return
A yearly bonus
Free parking on-site
20 days holiday plus BH - increase in holiday every year - up to 5 days
Quarterly social outings
Career progression opportunities
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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