Introduction
Our client requires the services of a Technology Integrator (Expert) - Midrand/Menlyn/Rosslyn/Home Office rotation.
- Amazing brand with cutting-edge technology
- Excellent teams in Global team collaboration
- High work-life balance with Flexible hours
- Agile working environment
EXPERIENCE: 8+ Years related working experience.
COMMENCEMENT: As soon as possible.
Duties & Responsibilities
ROLE:
- Action and resolve IM (Incident Management) tickets.
- Action and resolve CIM (Critical Incident Management) tickets as required.
- Raise and lead tasks PM (Problem Management) tickets as identified.
- Action and coordinate CM (Change Management) tasks and tickets as required.
- Assist user departments in drafting system requirement documentation based on business processes.
- Perform daily system handover and start-up tasks to ensure operational readiness of systems.
- Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements.
- Propose and review system design and evaluate alternatives.
- Develop systems solutions in line with quality and delivery requirements.
- Create, Maintain, further develop, and follow User stories and requirements together with the involved infrastructure technologies.
- Creation and further Development of KPI's and Measurements that are suitable to judge the quality and compliance of the solutions.
- Furthermore, you will get the chance to broaden and extend your knowledge in the Field of Encryption and Security topics.
- Keep documentation up to date in all relevant systems (e.g. as is configuration CMDB/Application Instance Wizard, to be configuration Connect IT, knowledge database resolveIT).
- Attend and moderate operation meetings.
Desired Experience & Qualification
- Formal Degree in Information Systems or Information Technology or equivalent experience.
- ITIL certification (advantageous).
- Any Linux/Ansible/Veritas certification that is relevant.
- Any Vometric/Encryption certification that is relevant.
- Minimum 8 years working experience in IT Administration.
- Minimum 8 years Linux experience.
- Minimum of 6 years of IT operations experience.
- Minimum of 6 years of ITIL work experience.
- Minimum of 4 years python/perl/bash experience.
- Minimum of 4 years encryption tools specific experience (Veritas, Vometric, Ciphertrust).
ESSENTIAL SKILLS:
- Deep Knowledge of Linux.
- Netbackup.
- Agile Methodology: JIRA/Confluence.
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
ADVANTAGEOUS TECHNICAL SKILLS:
- Deep ITSM knowledge.
- Experience in Operations and structure teams.
- Functional knowledge.
- Understand Processes, deep process knowledge in GROUP processes.
- ITIL process knowledge and work experience.
- AGILE Project Management knowledge.
- Quality Management.
- Deep Knowledge of Linux.
- Vormetric knowledge.
- Netbackup knowledge.
- Encryption Knowledge.
- Understanding of IT Infrastructure and relations between components.
- ITPM process knowledge and work experience (advantageous).
#J-18808-Ljbffr
