Requirements & Qualifications
Responsibilities:
- Develop, implement, and maintain quality assurance processes and procedures to ensure compliance with regulatory standards and company policies.
- Conduct audits of processes, systems, and documentation to assess compliance with quality standards and identify areas for improvement.
- Review and analyse data to monitor quality performance indicators (QPIs), such as defect rates, complaints, audit non-conformances and non-conformance reports.
- Collaborate with cross-functional teams to address quality issues and implement corrective and preventive actions.
- Provide training and guidance to employees on quality assurance processes, procedures, and best practices.
- Participate in the development and review of quality documentation, including standard operating procedures (SOPs), work instructions, test procedures, configuration management and quality manuals.
- Investigate reports, complaints and non-conformances to determine root causes and implement corrective actions to prevent recurrence.
- Coordinate and support external audits and inspections by regulatory agencies or customers.
- Maintain accurate records of quality assurance activities, audit findings, and corrective actions taken.
- Stay updated on industry trends, regulatory requirements, and best practices in quality assurance.
Requirements:
- Bachelor's degree or equivalent in quality assurance, engineering, science, or a related field.
- Proven experience in quality assurance or quality control, preferably in a regulated industry such as aviation, military, engineering, transport, tooling or manufacturing.
- Strong understanding of quality management systems, regulatory requirements, and quality standards (ISO/ SACAA regulations).
- Excellent analytical skills with the ability to identify trends, patterns, and root causes of quality issues.
- Detail-oriented mindset with a focus on accuracy and precision in documentation and data analysis.
- Effective communication skills, both verbal and written, with the ability to interact with stakeholders at all levels.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in using quality assurance tools and software for data analysis and reporting.
- Ability to work independently as well as part of a team, with a collaborative and proactive approach to problem-solving.
- Willingness to adapt to changing priorities and work in a fast-paced environment.
Preferred Qualifications:
- Certification in quality management or quality assurance (Lead Quality Auditor, Certified Quality Engineer).
- Bachelor's degree or equivalent
- Knowledge of statistical analysis techniques and quality improvement methodologies.
- Experience in conducting internal and external audits.
- Familiarity with risk management principles and tools (FMEA, risk assessment).
- Familiarity with root cause analysis tools (Bow tie, Fishbone, 5w).
Consent: By submitting your information and application, you hereby confirm:
- That you have no objection to us retaining your personal information in our database for future matching/POPI Policy.
- That the information you have provided to us is true, correct, and up to date.
