Key Duties & Responsibilities:
- Oversee inventory levels to ensure sufficient stock is available for delivery while minimising excess inventory.
- Develop and implement training programs for drivers and logistics staff to enhance
- skills and ensure compliance with company policies and safety regulations.
- Identify potential risks in the logistics process and develop strategies to mitigate them.
- Monitor and ensure high levels of customer satisfaction by maintaining delivery accuracy and timeliness.
- Develop and execute contingency plans to handle logistics disruptions due to unforeseen circumstances, such as natural disasters or supply chain interruptions.
- Establish key performance indicators (KPIs) for logistics operations and regularly review performance against these metrics.
- Ensure compliance with all relevant local, national, and international regulations, including transportation and environmental laws.
- Efficiently allocate resources, such as vehicles and personnel, to meet operational demands.
- Work closely with other departments, such as sales, procurement, and production, to ensure seamless integration of logistics activities.
- Conduct regular performance reviews of logistics staff, providing feedback and guidance for improvement.
- Manage the process for handling customer returns and reverse logistics.
- Provide regular fleet reports.
- Monitor truck trackers and report non-conformances.
- Monitor and control transportation costs, including fuel consumption, maintenance expenses, and vehicle repairs, to optimise budget allocation.
- Oversee maintenance schedules for vehicles and forklifts, coordinating repairs and inspections to minimize downtime. Ensure daily check sheets are signed off and filed.
Qualifications & Experience required:
- Bachelor's degree in logistics, supply chain management, business administration, or a related field.
- Proven experience as a Logistics Manager or in a similar role, typically 5+ years.
- Familiarity with warehouse management and inventory control practices.
- Strong understanding of logistics and supply chain management principles.
- Proficiency in route planning, fleet management, and vehicle maintenance.
- Knowledge of safety regulations and compliance standards.
