Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.
Who We're Looking For:
The Bay Hotel with the majestic Twelve Apostle Mountain range as a backdrop and the Atlantic Ocean less than a minutes’ walk away, in the heart of glitzy Camps Bay has a position for a Front Office Manager to join their team of extraordinary people.
We’re seeking a well-presented and knowledgeable individual with a proven track record in handling conflict with diplomacy and finesse. You should be adept at problem-solving, thrive under pressure, and have a deep understanding of how to engage with high-quality guests and staff. If you’re skilled in delivering exceptional service while maintaining a polished demeanor and clear, effective communication, we’d love to have you join our team. Bring your expertise and enthusiasm to create an outstanding experience for both our guests and team members.
What is required:
As the Front Office Manager, you will be the heartbeat of our operation and our commitment to success, orchestrating a symphony of guest interactions, team leadership, and operational excellence. You’ll create memorable first impressions, solve problems with a smile, and ensure our front desk runs like a well-oiled machine. If you thrive in a fast-paced environment and are excited about making every guest’s stay extraordinary, this role is perfect for you!
Minimum Requirements:
- Matric
- Relevant Hospitality diploma / experience
- Working knowledge of OPERA, OPERA Cloud
- Computer literate with Microsoft Office experience
- 2+ years of experience in a similar role, preferably 4/5 star hotel setting
- Familiar with the duties and procedures of the Front Office Department
Communication: Verbal Communication and Comprehension – Expert English Standard/Other languages an advantage
Cognition/thinking: Analysis/Reasoning/Strong Decision making & judgement skills
Personal effectiveness: Self-Management/Stress Tolerance/Attention to detail
Interaction with others: Influencing others - Leadership/Teamwork
Management qualities: Business Alignment/Strategic Vision/Team development experience
Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to and embark on a journey filled with excitement, growth, and endless possibilities.
Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
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