Assistant store manager

Cash Crusaders Retail (Pty) Ltd • Other • Vryheid East, South Africa • 4d ago

OPERATIONAL MANAGEMENT

INVENTORY MANAGEMENT

CUSTOMER SERVICE

Ensure Customer Expectations are exceeded
Review Mystery shopper reports
Ensure immediate acknowledgement and timeous finalisation of product and retail / buy shop related complaints
Reinforce a culture of service minded staff to ensure Customer satisfaction

PEOPLE MANAGEMENT

Facilitate the training and development of employees to ensure correct competency
Succession Planning
Ensure consistent, effective performance management
Manage and enhance employee relations and satisfaction

ADMINISTRATION

Ensure implementation and adherence to all relevant Company Policies, Procedures, System Requirements, Standing instructions
Cash-ups’
Safe checks
Alarm Checks
Admin Files

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