Job Purpose The IT Business Process Analyst II will be responsible for facilitating and defining business requirements, ensuring their translation into effective business solutions. You will play a key role in leading workshops, designing solutions, and enhancing processes to optimize operational performance.
Minimum Requirements:
- Relevant 3-year Information Technology or business-related qualification.
- 3-5 years of experience in Business/Process Analysis, preferably across multiple disciplines.
- Proficient in process modeling tools and methodologies (e.g., Waterfall, Agile).
Additional Criteria:
- Proven experience in leading solution design workshops.
- Expertise in delivering typical Business Analysis artefacts.
- Faculty Training Institute Business Analysis qualification is advantageous.
- Understanding of Retail Merchandising and/or Supply Chain & Logistics is advantageous.
- Experience with Agile methodologies such as Scrum and Kanban.
- Experience in ERP implementation(s) is advantageous.
- Strong stakeholder relationship management and influencing skills.
- Proficiency in process modeling, gap analysis, and requirements engineering.
- Ability to work collaboratively within a team or autonomously when required.
- Strong problem-solving, communication, and presentation skills.
- Adaptable to change, with a proactive mindset in anticipating obstacles and finding solutions.
Key Responsibilities:
- Business Analysis Approach
Develop a Business Analysis Approach tailored to each project, ensuring an understanding of the project context to define effective strategies. - Business Process Definition
Analyze and document current business processes, while designing future business processes to align with organizational goals. - Business Requirements Workshops
Lead workshops to elicit, define, and document system requirements, ensuring they meet business objectives. - Solution Design Collaboration
Participate in solution design workshops and contribute to the development of Functional and System Requirement Specifications. - Testing & Training
Collaborate on testing materials, document test scenarios, and lead User Acceptance Testing (UAT) to ensure solutions meet requirements.