Neighbourhood Officer - Cardiff
Your new company
The Housing Association is based in South Wales and is a well-established social landlords committed to providing high-quality housing and services to its tenants. With a strong focus on community development, the organisation aims to create vibrant, inclusive neighbourhoods where residents can thrive. The Housing Association works closely with local charities to support truly making a difference to the local community.
Your new role
As a Neighbourhood Officer, you will play a crucial role in supporting our tenants and maintaining positive relationships within the community.Your responsibilities will include:Tenancy Management: Managing tenancies, addressing queries, and ensuring compliance with housing policies. Community Engagement: Fostering community spirit, organising events, and promoting resident participation. Property Inspections: Conducting property inspections, identifying maintenance needs, and coordinating repairs. Rent Arrears: Monitoring rent payments, assisting tenants, and implementing arrears management strategies. Partnerships: Collaborating with local organisations and agencies to enhance services for residents. Anti-Social Behaviour: Work with housing colleagues to investigate complaints relating to estate management complaints and collaborate with housing officers to develop solutions to prevent recurring nuisance incidents.
What you'll need to succeed
Previous Social Housing Experience. A passion for community development and social inclusion. Excellent communication and interpersonal skills. Knowledge and experience of estate management. The ability to work independently and as part of a team.
What you'll get in return
The opportunity to work for an organisation focused on improving the communities in which it operatesA role where you will be improving peoples' lives, truly making a difference and giving something backA generous hourly rateOn-site free parkingFlexible working patterns
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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