Business unit, Department, Reporting
Business Unit: CPS
Department: Field Services
Reports to: Workshop Manager (OP1) / Ops Specialist Workshop (M6)
Core Description
Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices.
Key Deliverables / Primary Functions
- Successful completion of hardware repairs, including:
- Stripping down and re-assemble hardware peripherals
- Testing mobile devices,
- Calibrating, and configuring all printers, etc.
- Apply devices to workshop product refurb process and procedures
- Utilising tools and basic instrumentation. Multi-metre ‘s & soldering iron
- Using proper cleaning materials including safety PPE material
- Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required.
- Running Quality Assurance (QA) testing by device through all client test jigs in the workshop environment
- Prepare periodic inventory or maintain perpetual inventory of tools and equipment.
Core Functional Skills & Capabilities
ICT Knowledge
Technology Consulting
Problem solving
Customer Service
Teamwork
Core Behavioural Competencies
Achieving personal work goals & objectives
Applying expertise & Technology
Following instructions & procedures
Delivering Results & Meeting customer expectations
Working with people
Culture Match
Job Match
Minimum Qualifications
NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
Minimum 2-years’ experience in repairing and testing hardware and software applications.
Certifications
Electronics Certification
COMPTIA
Microsoft Systems Associate or Engineer (MCSA or MCSE);
Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
Ability to work extended /long hours as and when required
Workplace / Physical Requirements
Full-time Office Based position.
Billable