The cashier is responsible for processing all cash/card transactions accurately and efficiently in accordance with established policies and procedures. The jobholder will play a fundamental role in achieving customer satisfaction and revenue growth objectives. Duties and responsibilities of the cashier will include greeting customers when entering or leaving the store, maintaining a clean and tidy checkout area, and keeping reports of cash and card transactions.
Job Requirements:
- Matric
- 2-3 years working experience in retail cashier or sales environment
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash register, scanners, money counters, etc.)
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- Ability to stand, walk, lift items, and work with other team members in a fast-paced environment to provide excellent service.
- Sales skills
Responsibilities:
- Accepting payments, ensuring all prices and quantities are accurate and providing a receipt to every customer.
- Answering phone calls and giving the correct information to customers.
- Helping with merchandising and stock receiving.
- Operating scanners, scales, cash registers, and any other electronics.
- Keeping reports of transactions.
- Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
- Resolving all customer complaints efficiently and effectively.
- Maintaining a clean and tidy workspace.
- Pleasantly dealing with customers to ensure customer satisfaction.
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