**Waiter**
The Wigmore
The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for Waiter to join our talented The Wigmore team. We’re an equal opportunities employer, and we welcome and value applications from all communities.
**ABOUT THE ROLE**
In the role of Waiter, your key focus will be to:
● welcome guests in a friendly and engaging manner
● provide prompt, friendly and efficient service
● be familiar with all food & beverage items on the menu
● support the team in delivering an excellent experience for guests
● be attentive and proactive with the ability to respond quickly to needs of our guests and bar team
● be an excellent team player with exceptional communication skills
● ensure that licensing laws and health and safety matters are adhered to
● demonstrate your passion in The Wigmore and surprise and delight our guests
● be responsible for ensuring bills are dealt with accurately
**ABOUT YOU**
● excellent customer service skills
● previous experience in a similar environment
● flair, passion and a conscientious attitude
● confidence, professionalism and engaging personality
● ability to think outside of the box to surprise and delight our guests
● excellent attention to detail
● clear conversational English
**YOUR BENEFITS**
**Financial Wellbeing**
● Paid Overtime
● Discretionary Service Charge
● 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
● Access to Wagestream – a salary advance benefit
● Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels
● Discounted accommodation at The Langham, London for you and your family
● Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
● Up to £750 Recommend a Friend referral bonus
● Seasonal Travelcard loan
● A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
● Company pension plan
● Life insurance
● Discounts in various high street and online shops
**Mental Wellbeing**
● Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
● Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you to progress in your career
● 2 staff parties per year and several colleague social and community events
● Access to the Employee Assistance Programme by Hospitality Action (247)
● Access to Qualified Mental Health First Aiders on site
● Most Valued Colleague of the Month and Year Awards
● Long Service Awards
**Physical Wellbeing**
● Free meals on duty in our Staff Restaurant
● Uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
● Enhanced Sick Pay
● Eye care vouchers