Overview
The purpose of the role is to ensure the organisation’s compliance to regulatory and legal requirements by identifying, managing and mitigating integrity and reputational risk. This role also plays an integral part in analysing Human Capital processes and developing continuous improvement initiatives to mitigate any potential gaps.
Responsibilities
Compliance and Monitoring
- Implement and manage an effective compliance program through the development of risk and compliance plans.
- Keep informed regarding pending industry changes, legislation and best practices and assess the impact of these changes on organisational processes and compliance.
- Assist in the review, update and development of Human Capital policies and procedures to ensure business optimization.
- Champion the Ethics and Governance landscape by ensuring that all key performance indicators are met.
- Track and monitor key risk indicators, controls and action plans and monitor progress of all compliance related areas.
- Assist in identifying risks and implementing improvements to existing processes and plans.
- Adhere to all relevant laws, policies and standard operating procedures throughout the organisation.
Audits - Support all internal and external audits, completing all required templates and collating supporting documentation timeously.
- Create and manage effective action plans in response to audit discoveries and compliance violations.
- Audit HC processes, practices and documents quarterly to identify possible weaknesses or risks.
HC Communication - Own the HC Intranet page, working closely with COE’s to ensure that all information is easily accessible, sequential, and current.
- Clearly and concisely present and communicate key Human Capital topics, policies and procedures to stakeholders in a timely and consistent manner.
- Working closely with the Communication department, own the HC communication calendar for all internal communication channels.
Projects - Own the HC Project plan and ensure key milestones are identified and communicated to stakeholders.
- Working with the Business Partners, COEs and project teams (where applicable) ensure the delivery of key project milestones on time and within budget, resource and policy.
- Work closely with the Human Capital Manager on Group projects including those relating to Ethics and Governance.
Customer Service - All queries are followed up and resolved in the shortest possible timeframe within policy framework.
- Methods for improving customer services are proposed, developed and continuously updated.
- Internal and external customers are constantly updated as to the progress of their queries.
Skills Required Background/Experience - B-Degree in Human Resource Management.
- Minimum 3 years’ experience within the Human Capital function.
- Minimum 3 years’ CRS experience.
- Report Writing.
- Advanced level proficiency in MS Excel and other Office 365 Applications.
- Project Management.
Specific Job Skills - Deep understanding of Human Capital processes, from hire to retire.
- Handling internal and external audits, such as B-BBEE, SETA etc.
- Advanced knowledge and understanding of Human Capital administration processes.
- Good understanding of Human Capital metrics.
Competencies - Performance driven.
- Accountability / ownership.
- Communicate effectively.
- Deals with ambiguity / embraces changes.
- Continuously grows / develops.
- Contributes special expertise.
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