MINIMUM QUALIFICATIONS Bachelors degree in Information Technology, Computer Science or similar qualification Relevant SAP Certification / Business & Systems Analysis. Finance Qualification will be a great advantage KEY DUTIES AND RESPONSIBILITIES Ensure the functional availability and QOS of the Sales and Finance modules including performing daily routine tasks and maintenance. Interpret business requirements and provide solutions including gap analysis, business process engineering and mapping, configuration, testing and roll out Identify, and recommends opportunities for productivity improvements and implementations where agreed. Manage access rights and configure the application, Ensure corporate procedures are maintained, including change management processes and escalate incidents to group level where applicable Assist end users with training and documentation where required. Track and manage ERP requests on relevant corporate systems, including incident and crisis management. Perform root cause analysis of major issues and prepare detailed incident reports.