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Debtors Controller

Staff Solutions • Other • Gqeberha, Eastern Cape, South Africa • 6h ago

Essential Duties & Responsibilities

Allocation of debtor’s collections to ensure the monthly collection targets are met by inspecting the daily bank statements, bank recons and liaising with customers daily to ensure remittances are received for payments received
Managing minimizing the provision for bad debts by ensuring that, where possible, all long outstanding amounts (older than 3 months) are collected from customers. The management of customers complying with their agreed-payment terms also needs monitoring to ensure that terms are complied with, else issuing stop supplies on their accounts and notifying management in order for letters of demand to be issued
Resolving customer queries and disputes by communicating with customers regularly and providing them with supporting documentation as requested i.e. invoices, statements etc. Continued dedication to customer satisfaction and service excellence will be key
Collate and follow up on weekly disputes list for interdepartmental queries
Compiling accurate monthly debit order files and submission to National
Capturing of journal entries from interbank transfers for approval by Manager
Ensure proper and timeous communication with and responses to requests for information
Establish and maintain good customer relations and assist with difficult accounts by attending meetings with customers and reconciling the account
Ensure accurate completion and submission of new credit applications for new customer accounts to be comprehensively vetted
Assist the Commercial Manager with timeous and accurate information, recons and documentation as requested
Ensure compliance in area of responsibility to statutory regulations pertaining to good corporate governance
Ability to encourage, develop and implement operational innovation

Requirement(s):

Minimum Grade 12 or equivalent qualification and other appropriate job-related work course
Minimum of 5 years’ experience in similar position
Must have managed a total debtor’s book of R10m
Strong analytical ability: ability and suitable experience in compiling reports utilizing and analyzing various data sources and to present it in a user-friendly format
Strong financial / numerical ability
Must be proactive; ability to prioritize and successfully complete multiple tasks timeously; ability to see a project through from start to finish
Strong administrative ability; very organized and structured approach to completion of tasks; strong focus on attention to detail and accuracy
Highly developed prioritizing and multi-tasking skills; strong sense of urgency; systematic and structured approach to problem solving and decision-making; strong decision-making skills, ability to use initiative and assume responsibility; must be able to function effectively under pressure and meet deadlines
Ability to interact with senior management
Excellent communication skills with people at all levels in an organization and external customers
Must have excellent work ethic – honest, reliable, hardworking, dedicated, takes pride in work carried out
Must be computer literate and have advanced / expert skills in MS Outlook, Word and Excel
Must be of sober habits, have high energy and general good health

Preferred Knowledge, Skills Education / Training and Experience Requirements(s):

Experience working on the Kerridge System and Credit Control
5 years’ experience as a Debtor’s controller

Required Certificates, licenses, Registrations:

Grade 12 / Matric plus related tertiary qualification or proven and relevant experience
Code EB / 8 driver’s license

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