Night Receptionist - ReadingJoin Our Team at Coppa Club as a Night Receptionist and ensure our guests have a seamless and welcoming experience during the night hours.
Why Us?
Referral Scheme: Earn up to 2000 for successful referrals.
WageStream: Track, stream, save, and learn with your hard-earned money.
Exclusive Discounts: 50% off food and soft drinks across all our brands.
Long Service Rewards: Increased holiday and access to private healthcare.
Discounted Room Rates: Enjoy our award-winning hotels with special rates for you, your friends, and family.
Event Discounts: 50% off Private Event Space hires.
Health & Wellbeing Support: Comprehensive support for your health and wellness.
Mental Health & Legal Guidance: Access to professional advice and support.
Financial Support & Advice: Guidance to help manage your finances.
Brand Discounts: Access discounts from well-known brands.
Enrichment Days & Events: Participate in enriching experiences and events.
Tailored Apprenticeship Programmes: Personalised development opportunities.
Why You?
Night Owl: Comfortable working night shifts, with the ability to stay alert and attentive.
Customer Service: Passionate about providing excellent service and ensuring guest satisfaction.
Communication: Strong interpersonal and communication skills, in person and over the phone.
Problem-Solving: Calmly and effectively handle various situations, resolving issues as they arise.
Organisation: Excellent organisational skills with the ability to prioritize tasks and manage time effectively.
The Role:
Guest Check-In and Check-Out: Manage the check-in and check-out process for guests, ensuring a smooth and efficient experience.
Reservation Management: Handle bookings, cancellations, and special requests with accuracy and professionalism.
Security: Monitor the security of the hotel during the night, conducting regular checks and addressing any concerns.
Customer Service: Provide friendly and professional service to guests, addressing inquiries, requests, and complaints promptly.
Night Audit: Perform night audit duties, including reconciling accounts, preparing reports, and ensuring all transactions are accurately recorded.
Maintenance Reporting: Report any maintenance issues or safety hazards to the appropriate department.
Collaboration: Work closely with other departments to ensure seamless operations and guest satisfaction.
Ready to ensure our guests have a restful and pleasant stay during the night hours? Apply now and become a part of Coppa Club's dedicated team!
