About Us
Thorburn Security is looking for a highly motivated employee to serve as an Area Manager, with specialist retail and warehouse sites expertise.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity . We specialise in Catering , Facilities Management , Cleaning and Hygiene , Pest Control , Protection , Energy , Procurement , Workspace Design , Engineering , Remote Camps , and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.
Duties & Responsibilities
- Organize and oversee all security operations, command security personnel, develop and implement policies and procedures to maintain security standards.
- Demonstrate excellent surveillance and emergency skills, strong commitment to security rules, and knowledge of all hazards and threats to safety within a retail environment.
- Execute client site operating procedures as per risk protection requirements.
- Develop and implement security policies, protocols, and procedures.
- Control budgets for security operations and monitor expenses.
- Recruit, train, and supervise security officers.
- Attend parades, staff, and client meetings.
- Plan and coordinate security operations for specific sundry events & SLA requirements.
- Coordinate staff when responding to emergencies and alarms.
- Review reports on incidents and breaches.
- Investigate and resolve issues.
- Direct wages labour management control.
- Contract revenue contribution and overhead control.
- Effective logistical control and allocation of equipment, uniform, site assets, communication and patrolling tools, supervisory fuel, and security systems.
- Conduct effective site visits, inspections, audits, toolbox talks, health and safety compliance control.
- Analyze staff turn aligned to contract allocation, PRP device, biometric enrolment, clocking, and rostering.
- Manage costs in overtime, averaging, and relievers.
- Supervise training and development.
- Conduct regular pay query investigations, feedback, and resolution.
- Conduct regular corrective disciplinary actions, performance assessments, and give corrective feedback on all subordinates.
- Maintain serious misconduct hearings, incapacity sick leave, and poor performance aspects in accordance with the code of conduct.
- Ensure SOP and compliance with PSIRA and legislation (i.e., dog handlers) at the site.
Skills and Competencies
- High financial & business acumen, negotiation and influence - solid understanding of budgeting and statistical data analysis.
- Excellent language proficiency and computer literacy - intricate working knowledge of MS Office package.
- 3-5 years management and supervision experience in DC's and retail.
- Excellent knowledge of security protocols and procedures - outstanding organizational and leadership skills.
- Ability to manage a team.
- Training and recruitment skills.
- Emergency response and alarm systems skills.
- Investigation and report writing skills.
Qualifications
- PSIRA Grade A.
- Matric/Grade 12.
- Tertiary qualification in Security Management is advantageous.
- Proven experience in client-centric public relations and conflict handling as a security manager.
- Experience using relevant technology and equipment (e.g., CCTV, alarms, fire-detection).
- Experience in reporting and emergency response planning.
- Valid driver’s licence and own vehicle.
#J-18808-Ljbffr