About the Brand/Division:
Our Vision is to provide exclusive premium apparel that is unmistakably Fabiani, elevating our customers’ style and confidence.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals).
- Manage stock losses to ensure shrinkage is in line with the Company standard.
- Drive turnover to ensure achievement of targets.
- Ensure the team executes operational excellence through a customer-centric mindset.
- Generate high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards.
- Manage team schedule effectively.
- Conduct staff training and development.
- People management, including recruitment, employee relations, and performance management.
- Control expenses.
- Allocate time effectively; handle multiple tasks and complete priorities.
- Manage risk within the store.
Qualifications and Experience:
- A Grade 12 qualification.
- A relevant tertiary qualification would be advantageous.
- Must have 3 years of Store Management experience.
- Must have experience in driving sales to increase store profit.
- Excellent customer service orientation.
Skills:
- Ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal, and communication skills.
- Strong organizational, administration, and planning skills.
- The ability to take initiative.
- A high level of attention to detail.
- Figure and admin oriented.
- Strong verbal communication and interpersonal skills.
- Ability to work collaboratively with a diverse team to achieve common goals.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
- In-depth knowledge and passion for premium and sophisticated fashion trends and brands.
- Excellent personal presentation and grooming, aligning with the sophisticated and exclusive image of the Fabiani brand.
Behaviors:
- Builds Networks - establishes and nurtures internal and external relationships to create robust and mutually beneficial partnerships.
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
- Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
- Directs Work - effectively plans, organizes, and directs the activities of individuals or teams to achieve desired outcomes.
- Drives Engagement - inspires, motivates, and empowers individuals to go above and beyond for the benefit of the team and the organisation.
- Ensures Accountability - takes accountability and ensures others are held to account on agreed-upon performance targets.
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
- Values Differences - recognizes, respects, and appreciates the diverse values, beliefs, and perspectives of others.
Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
#J-18808-Ljbffr