Deputy Director Strategic Design - BelfastAbout the jobJob summaryCustomer, Process, Design (CPD) has around 450 colleagues across HMRC regional centres. There are 7 deputy directors with responsibility at enterprise level for the Customer, improving departmental processes and creating effective designs for change. This role is in transformation design and we are looking for a senior professional who has significant previous experience of business design and leading teams. HM Revenue and Customs is delivering an ambitious programme of change and you will have a critical leadership role in strengthening and keeping HMRC focussed on its strategic objectives including improving customer and colleague experience.Job descriptionYou will lead a highly motivated team who are passionate about design. The team has around 21 colleagues with 5 team leaders at Grade 6. You be working closely in multi-functional teams with other HMRC business areas including Business Architecture and Strategy teams to ensure designs are in line with HMRCs direction of travel, influencing regime visions & roadmaps.An experienced leader, you will need to work, often at pace, with stakeholders and delivery partners across multiple disciplines and functions in a connected, collaborative way to drive customer-focussed improvements. You will also need to shape the future of your team as regime and value stage ownership is embedded in the department. Design has three important components, working closely with regime and value stage owners: Articulate and iterate Regime vision, strategy and roadmap. Conceptual development and design (Level 0-2) of regime specific change propositions Employ the architectural frameworks and standards and tolerances that need to be met within the designs. Regime health assessments and strategic change recommendations to feed into the relevant governance. You will lead a small team, have budget accountability and responsibility for ensuring high people engagement. You will also have shared accountability with CPD senior leaders for delivering our business plan which includes people commitments and objectives to strengthen our functions.Person specificationThe successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria:Essential CriteriaProven ability to adapt and implement design solutions for complex, large-scale, multi-dimensional transformationUnderstanding and experience of different delivery methods and change delivery governanceSenior stakeholder engagement and management, including working as part of multi disciplinary teams of complementary professionals and managing conflicting views on scopeTrack record of improving customer experience in an organisation through design Effectively communicating complex information and influencing decision makingStrong leadership that has supported the transformation of an organisation.BenefitsAlongside your salary of £76,000, HM Revenue and Customs contributes £22,017 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your roleAn environment with flexible working optionsA culture encouraging inclusion and diversityA Civil Service pension with an employer contribution of 28.97%Things you need to knowSelection process detailsApplicationTo apply for this post, you will need to complete an online application by submitting the following:A CVsetting out your career history, with key responsibilities and achievements demonstrating effective delivery of the essential criteria. Please ensure you have provided reasons for any gaps within the last two years.A Statement of Suitability demonstrating your relevant experience and effective delivery of the essential criteria in the person specification. Consider specific facts and figures that demonstrate the tangible results of your work. Your CV and Statement of Suitability should reflect your most relevant and recent skills and experience in relation to the role. Therefore, we recommend that each document is no more than two A4 pages long. By not submitting a CV and a Statement of Suitability will mean we only have limited information to assess your application against the person specification. Please ensure both documents contain your full name.Assessments If shortlisted for interview, you will be asked to take part in a Staff Engagement Exercise (SEE) and an Individual Leadership Assessment (ILA). Assessments don't result in a pass or fail decision. Rather, they are designed to support the panel's decision making and highlight areas for further exploration at interview. Full details of the assessment process will be made available to candidates if shortlisted for interview.InterviewYou will be asked to attend an interview for a more in-depth discussion of your previous experience and professional competence. We will also ask you to prepare a 5-minute verbal presentation. Details will be issued in advance of your interview.For the full details of the selection process, please refer to the Candidate Pack attached to the end of this advertisement.All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Feedback will only be provided if you attend an interview or assessment.This role has a minimum assignment duration of 3 years. An assignment duration is the period of time a Senior Civil Servant is expected to remain in the same post to enable them to deliver on the agreed key business outcomes. The assignment duration also supports your career through building your depth of expertise. As part of accepting this role you will be agreeing to the expected assignment duration set out above. This will not result in a contractual change to your terms and conditions. Please note this is an expectation only, it is not something which is written into your terms and conditions or indeed which the employing organisation or you are bound by. It will depend on your personal circumstances at a particular time and business needs, for example, would not preclude any absence like family friendly leave. It is nonetheless an important expectation, which is why we ask you to confirm you agree to the assignment duration set out above.SecuritySuccessful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).