Our client is looking for an Accounts Receivable Administrator to join their Accountancy team in Woking Client DetailsOur client, a well known & growing business based in Woking is looking for an Accounts Receivable Administrator to join their Accountancy team Description Accounts Receivable Administrator - WokingLiaising with property agents, concierge services and third-party intermediaries in relation to enquiries about energy metering, billing and paymentsHandling enquiries regarding new accounts, providing assistance in setting up new supply contracts including setting up direct debit paymentsOpening new customer accountsClosing customer accounts including production of final billsReconciling meter and consumption data for customer supplies and resolution of any discrepancies in advance of the bill runs.Billing and Collections Activities (including setting payment plans and Direct Debit reviews)Assisting in the satisfactory resolution of customer queries and complaints relating to energy supply, bills and charges, heating controls and meter identificationActioning 'Change of Tenancy' processes for outgoing and incoming domestic energy customersSetting up new commercial customer accounts and ensuring price tariff data is correctly uploadedCollecting and reporting of sales ledger invoicing, and payments allocation from Direct Debit payments and other receiptsIdentifying accounts that are at risk of bad debt and escalate to Management;Providing account reconciliations and breakdowns and where necessary handling the issue of credit notes in respect of adjustments to customer billsMaintaining and updating accurate customer records in compliance with data security standardsSupport in process analysis and identify key areas for improvement.Collaborate with cross-functional teams to implement changesEnsuring all customer services transactions are carried out in compliance with legislation, industry-defined consumer protection and company standards in all respects including data handling and record keeping, credit control, responding to customerProfileA successful applicant will have experience with the above & be available on short noticeJob OfferSalary £30,000 - £35,000Hybrid Role