Accountable for operation of own work area or as a member of a team, as well as for quality, standards and outputs within defined work routines and policies.
Job Purpose
To ensure delivery of stock to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned to the Company’s standards and business ethics within the bounds to the law.
Key Accountabilities and Outputs
Manage and control the delivery process from end-to-end
• Prepare for next day’s deliveries
• Adhere to the start-up procedure
• Ensure independent driver checks of truck stock are conducted in full and signed accordingly
• Travel to the Customer following the defined route and delivery schedule
• Carry out the delivery of stock
• Return to the depot within specified timeframe
• All documentation to be signed, consolidated and returned in full
Demonstrate Superior Customer Service Levels
• Demonstrate high levels of Customer Service during deliveries
• Live The Beverage Company’s values by being Respectful and Courteous to Customers and Consumers
• Ensure that Customer are kept informed about the what they are receiving and the progress being made in off loading
• Ensure that constant contact is possible with the Distribution Controller / Expeditor so that feedback can be given on execution, and delays if any.
Safety, Health and Environment
• Ensure a safe, healthy and risk-free working environment
• Comply with safety and health policies and procedures, and applicable legislation
• Ensure that Pre-Trip Inspections are completed prior to every trip
• All non-compliant items on Pre-Trip inspections are to be communicated to management
• Green Band driving to be practiced at all times
• Truck Lock Out Procedure to be practiced during every loading sequence
• All Traffic rules and regulations are to be complied with at all times
• All Safety, Health and Environment rules to be complied with
• Vehicles are to be clean and presentable
