Our Regional Customer Relationship Manager is looking to recruit a first class Key Account Manager to join their highly skilled and high performing team. Your key responsibilities will include:● Developing account plans for each customer to support the Key Account Manager portfolio revenuecontribution targets ● Maintainingupdating information via SalesForce and customer files ● Developing multi-functional and multi-level business relationships with customers organisations ● Identifying and developing any additional revenue opportunities within the portfolio and their associated companies. Maintain an up to date revenue opportunity pipeline ● Visiting and carrying out exit surveys on all lost DPD and DPD Local customers and maintain regular monthly contact ● Liaise with Regional Customer Relationship Managers for action plan on all major new business opportunities ● Identifying and managing the resolution of customer problems to underpin long term account retention ● Visiting existing customers to maintain planned levels of revenuecontribution improvement through timely rate renewals ● Working with internal departments and contacts to ensure operational service is delivered and improvement opportunities identified and supported.