Full job description
Our workshop in Midrand, Gauteng is looking for an Assistant Manager/Service Advisor, MUST have a valid driver's license.
Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc. will be given preference.
Requirements:
Customer service skills
Communication skills
Comprehension skills
Mechanical expertise
Troubleshooting skills
Math and writing skills
Computer skills
Must be bilingual, English / Afrikaans
Automotive Service Advisor.
Bilingual in English and Afrikaans
Duties:
Greeting customers and directing vehicles to an available technician.
Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
Answering customer questions about service outcomes and consulting with technicians when necessary.
Informing customers about potential cost savings and warranty protections.
Assisting customer with quotations and bookings.
Overseeing and managing the service center’s scheduling and workflow.
Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
Control and monitor productivity workshop technician.
Ensure that parts arrive on time.
Ensure that the technician comply with their Check List.
Ensure that all staff complete their daily Productivity Report.
Ensure that all work is carried out safely.
Salary + Commissions depends on the candidates work experience.
Working Hours: Mon-Fri 07:00-17:30 Sat 07:30-13:00
Job Types: Full-time, Permanent
