Property Claims Technician Needed!
Key Information:
Location: Cork, Ireland
Salary: up to£28k
Work Model: Hybrid (3 days in office, 2 days at home)
*During you probation period (6 months) youll be required to be in the office 4 days a week*
This is an opportunity for you to develop your career and work closely alongside experienced Loss Adjusters with a view to progressing towards becoming a Loss Adjuster.
Your responsibilities will include:
- Administer new claims and control the lifecycle of the files.
- Assist Adjusters with investigation, validation enquiries, and caseload management.
- Liaise with insured parties, insurers, brokers, and other stakeholders to ensure optimum customer service, becoming a key point of contact when needed.
- Aid in the production of technical reports for Adjusters.
- Ensure compliance with time reporting, billing, internal standards, and financial procedures (such as invoicing).
- Develop and run management information for clients and internal use, including performance and data integrity reports.
- Ensure adherence to technical, operational, data protection, and information security policies.
- Provide account management support and assist with client and business presentations.
- Attend client review meetings and participate in projects as required.
- Handle incoming telephone calls and resolve queries.
About you:
- Claims handling experience
- You must be, or be working towards becoming, CILA/III qualified
- Organised and able to self-manage workload
- Strong working knowledge of MS office applications, particularly Word, Excel, Outlook and PowerPoint
- Excellent interpersonal and communication skills
- Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and 3rd parties
- Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands
- Thrive in a high-pressured working environment
- Flexible with regards to travel which may be required as and when.
Benefits of working with my client:
- Life Assurance (Death in Service) Scheme
- Company Private Healthcare Scheme
- Pension Scheme
- 25 days holiday
- Employee Assistance Programme
- Financial support with relevant qualifications after probation period complete.
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