Credit Controller
Location: Poole
Salary: up to £30k DOE + Bonus.
Hours: 8am-5pm Mon-Fri (1 hour lunch)
Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided.
Aspire Jobs are delighted to be working with our client who are a well-established family run business who are now looking for an additional member of staff to join their busy, hardworking team.
They are looking for a Credit Controller to join their team. The successful candidate must have Credit Control and Customer Service experience. This role is office based in their modern offices in Poole, Dorset.
The company prides itself on their customer service and this is a key role within their Business. You will need to be proactive, analytical with excellent communication skills. You must be able to work under pressure, think clearly and act decisively and have good personal organisational skills. Although training will be provided, this candidate will need to be self-motivated and is able to hit the ground running. You will need to be a good listener, a problem solver as well a team player.
The successful Credit Controller will: -
- Have credit control experience
- Have customer service experience
- Be analytical, self-motived, driven and enthusiastic
- Have excellent communication skills verbal and written
- Be a highly proficient IT user, including excel, outlook and accounting software
- Have strong organisational and time management skills
- Be able to work under pressure with a high volume of workload
- Be a Team player.
Job duties for Credit Controller: -
- Be the first point of contact for customer account queries
- Reconciliation, managing customer portals and integration
- Review new and existing accounts for creditworthiness, setting and suggesting appropriate terms and credit limits
- Effectively review, manage and collect customer accounts prioritising to maximise cash flow whilst minimising risk of exposure
- Resolve invoice and payment queries promptly and efficiently
- Produce and distribute customer overdue / reminder letters
- Proactive management of new accounts and high value invoices
- Hold weekly meetings with each of the sales division that you manage to escalate key issues and agree on ways to move forward
- Build effective relationships and rapport with customers and internal contacts
- Provide exceptional customer service
- Provide cover within the finance team as and when required.
