Mortgage Advice Bureau (MAB) are a nationally recognised mortgage broker and network, winners of over 200 awards in the past 5 years and continually growing.Are you ready to take your career to the next level with a thriving company experiencing continuous growth?We're seeking Trainee Mortgage Advisers to join our successful team. If you thrive in a dynamic office environment and have a passion for delivering exceptional customer service, we want to hear from you!THIS IS AN OFFICE BASED ROLE AND YOU MUST BE WITHIN EASY COMMUTABLE DISTANCE OF OUR HEAD OFFICE IN HORWICH, BOLTON.Salary & Benefits that Match Your Ambition:Salary: Enjoy a starting salary of £25,500 with achievable OTE's between £30 - £35K + in your first yearFlexible Hours: Embrace work-life balance with our shift-based schedule, spanning 40 hours per weekGenerous perks: From rising holiday entitlement to private healthcare with Vitality Health, we've got you covered. Plus, enjoy perks like your birthday off, 'Freebie Fridays' and much, much more!A day in the life:As a Trainee Mortgage Adviser, you'll play a pivotal role in providing top-notch service to our valued customers. Collaborating with industry experts, you'll build meaningful relationships and contribute to our shared mission of financial empowerment and you’ll be an enthusiastic and driven individual, with high attention to detail and great people skills.Your responsibilities will include:Engaging with the New Business team to take qualified leadsSkilfully navigating the financial landscape of your customer to source the most suitable products tailored to requirementsMaintaining thorough knowledge and understanding of lender criteria, to ensure precise suitabilityDelivering impactful sales calls, providing well-researched recommendations rooted in comprehensive product knowledgeCollaborating closely with lenders to facilitate smooth case processingWorking in tandem with Fluent's Case Management team to work cases towards successful completionProactively following up on leads and diligently chasing cases for updatesAchieving minimum targets with meticulous care and attentionUpholding personal performance standards of excellenceStaying abreast of evolving FCA requirements and industry changesFulfilling CPD requirements to maintain professional competenceAdhering to company compliance protocols, promptly addressing feedback and implementing necessary actionsPromoting best advice and setting a stellar example in customer careChampioning the Fluent brand and upholding best practices consistently.This list represents the core responsibilities, yet our team members are encouraged to embrace additional duties and tasks as directed by management.About Fluent Money:At Fluent Money, we're more than just a financial services company—we're industry leaders committed to integrity, professionalism, and unparalleled customer satisfaction. Not only are we the biggest Second Charge Mortgage Broker in the UK, we also specialise in First Charge Mortgages, Equity Release, Insurance and Bridging Loans. As part of the Mortgage Advice Bureau (MAB) family since 2022, we're dedicated to excellence in everything we do.Join us and become part of a culture that values teamwork, innovation, and job satisfaction, where we empower our employees to take ownership of their work and provide them with the necessary tools and resources to excel in their roles.Our forward-thinking approach and cutting-edge technology enable us to offer seamless and personalised financial solutions, setting new standards for excellence in our industryRole requirementsEssentialProven experience of working successfully to sales targetsCurrent or recent experience of an outbound call environmentAbility to respond quickly to training and adapt to changes within the industryProven experience in outbound sales, objection handlingAble to carry out processes in a compliant mannerAble to demonstrate achievements against a wide range of competenciesExperience in a busy sales environmentDesirableCurrent or recent experience in a regulated finance companyExperience of broking/lending in the first charge marketExperience of broking/lending in the first charge marketStrong IT skills including the use of the full Microsoft packageExperience of working successfully in a team and also individuallyCeMAP Level 1 (working towards Full CeMAPExperience of using bespoke softwareAll the perks!CeMAP training and assistance if requiredRising holiday entitlement up to a maximum of 30 days (excluding bank holidays)Your birthday off workHoliday buy & sell schemePrivate Healthcare with Vitality HealthDeath in service cover12 flexible WFH days per yearFee-free Fluent products for your friends and familyRegular social and charity eventsOnsite food provision and restaurant facilitiesFree tea, coffee & fresh fruit daily'Freebie Fridays’ on the first Friday of every monthCycle to work schemeAccess to stimulating training & developmentIn-house leadership academy for future leadersGreat location close to transport linksFree parking onsite