If you are a best-in-class IT Support Engineer looking to take your career to the next level this could be the challenge you are looking for!Our client has a proven track record in developing and supporting their staff as they maintain their position as first choice IT supplier to a range of clients in East Anglia and beyond. The business is growing; as they expand their client base this new position as Support Engineer will utilise your skills and challenge you.We are looking for good all rounders, engineers who are proficient operating in multiple technology environments, and who enjoy working in BAU and Projects. You will have excellent communication skills which you will utilise when liaising with clients, colleagues and suppliers.A proactive approach, enthusiasm and a desire to share your knowledge and experience across the team is essential.What you need to be successful:Proven track record providing 2nd / 3rd line supportExpert-level knowledge of operating systems including Windows and MacOSExperience with cloud-based solutionsStrong troubleshooting and technical support skillsExcellent knowledge with Microsoft OS (Server & Desktop) including Microsoft Active Directory, DNS and Group Policy ManagementGood knowledge with Microsoft Windows Servers (including Hyper-V) and Desktop and storageGood knowledge with LAN/WAN/Firewall networkingYou will be required to attend client site therefore a full drivers licence is essential.Our client offers a competitive base salary plus a range of benefits including free lunches!