Are You a Dynamic and Organised Quality Manager Ready for Your Next Challenge?Our manufacturing client in Tamworth is looking for a Quality Manager to join their Operations Team on a permanent basis at our state-of-the-art manufacturing facility in Tamworth. Working Monday to Friday, 08:30am - 17:00pm this role offers an incredible opportunity to contribute to our ongoing success and growth.The company is a global leader in manufacturing and distribution. The company take pride in fostering a culture of open communication and have a strong family ethos where everyone is valued and rewarded.As a Quality Manager you will ensure that our products and services meet the highest quality standards, in line with customer expectations and regulatory requirements. You will also lead and motivate your team to achieve their objectives, contributing to the overall success of the company.Develop and implement quality policies and procedures to maintain high standardsSet product quality targets and operational strategies that align with business objectivesDrive long-term quality improvement plans and promote continuous improvementEnsure compliance with relevant regulations, standards, and certificationsAnalyse data and KPIs to identify areas for improvement in quality, customer satisfaction, and internal performanceImplement corrective actions and monitor their effectivenessConduct internal audits and inspections to ensure adherence to quality standardsMaintain our RoSPA Gold Award status and uphold ISO 9001, ISO 14001, and ISO 45001 standardsLead customer complaint investigations and implement resolutionsCollaborate with the Technical department to align product quality with customer expectationsDevelop risk management plans to ensure product reliabilityMentor and develop a team of quality assurance and HSE professionals, setting objectives and providing training where necessaryGuide and support on compliance matters, including legislative and HSE updatesWhat the company offers:Salary of up to £47,000 Performance Profit Related Bonus (PPRP) – up to 8% of salary annuallyUp to 29 days annual leave5-7.5% pension contributionPrivate medical cover, life cover, and income protectionDental cover planAccess to holiday homes in Tenerife, Padstow, and St Ives with subsidized travelCharity events, match funding, and volunteering opportunitiesExtensive Employee Assistance Program (EAP) for health and financial wellbeingRetail discounts and savingsThe ideal candidate will have NEBOSH Certificate/DiplomaProven experience using quality tools such as 8D, FMEA, Ishikawa, Root Cause Analysis, Kaizen, Six Sigma, and 5YIn-depth knowledge of ISO 9001, ISO 14001, and ISO 45001 standardsInterested to know more? Please contact Jodie Hodgson at Pertemps Birmingham Hagley Court or click apply today!