Since 2000, Amazon has offered virtual shelf space to individuals and
companies of all sizes, helping businesses reach hundreds of millions of
customers every day, worldwide.
The Amazon Starter Program helps small and medium-sized businesses on Amazon.
Our team of consultants provides strategic advice with a data-driven,
collaborative and customer-focused approach. Our consultants focus on topics
like Portfolio Optimization, Product Presentation, Advertising Strategy,
Promotions, Fulfillment Strategy, and Brand Building. As a Strategic Business
Consultant, you will advise a portfolio of 15 -20 businesses and help them
grow fast by mastering the fundamentals of selling on Amazon.
Given the early stage of this program (founded 2021), you will have the
opportunity to take ownership in various projects, help evolve the program and
develop expertise in a focused topic area. You will also closely collaborate
with Amazon colleagues on a national and European level.
Job Summary:
Are you interested in innovating to deliver a world-class service to Amazon’s
Selling Partners? The Amazon Marketplace Professional Services (AMPS) program
seeks to improve the customer and Selling Partner experience on Amazon by
working directly with Selling Partners to improve value, selection and
convenience across their business. Our team will invent and innovate across
technology, processes and people to grow the program, improve seller
engagement and satisfaction and enable scalable growth solutions through
direct cooperation with our teams across the EU.
AMPS Starter is seeking a dynamic and motivated Strategic Business Consultant
to develop Selling Partners and to help grow our newly launched Paid Services
programs. Our Starter program is a growth service targeting new and innovative
sellers in the early stages of growth. These sellers span a wide range of
categories from fashion to consumables. The Strategic Business Consultant is
responsible for working with a group of 15 Selling Partners, offering support
with creative marketing and advertising, optimizing supply chain, and
strategizing deal plan to drive sales. You will also be responsible for
recruiting and onboarding Selling Partners to this new service and will be
their primary point of contact. This is an opportunity to shape a key new
growth program in Amazon’s EU marketplace and support the growth of our small
and medium Selling Partners.
The Strategic Business Consultant will be responsible for building long-term
relationships with decision makers. Given the early stage of the AMPS Starter
program, you will also be responsible for developing key processes, tools and
content for this new service. You will work closely alongside colleagues in
Europe, and have many opportunities to develop your career at Amazon.
The ideal candidate must be comfortable influencing senior external
stakeholders, have a track record of using data and tools to drive business
growth and be comfortable operating in an ambiguous environment given the
early stage of the AMPS program and the wide spectrum of Selling Partners.
What Our Marketplace Consultants Say About the Role:
•“We fill the gap for sellers by providing consultative services as Amazon
experts. Internally, we collaborate with a fabulous team across Europe to
develop our Starter program as we deliver it.”
•“As a Marketplace Consultant we work with smaller, younger, and more
innovative businesses that sell on Amazon. We provide sellers with consulting
on various aspects that contribute to faster growth on Amazon, including
support with their supply chain, merchandising, selection & conversion and
analytics.”
•“As a Marketplace Consultant, I have the opportunity to work with 15 - 20
small and medium enterprises within the Amazon Marketplace. I am able to get
to know each of the selling partners I work closely with and support them in
their strategic growth.”
Key job responsibilities
•Manage a portfolio of 15-20 Selling Partners within Fashion, Grocery, and
more to drive sustainable revenue growth, based on a solid understanding of
marketplace programs, tools and processes.
•Recruit: Identify, qualify, and engage with prospective Selling Partners for
AMPS based on a clear understanding of our Selling Partners and their needs.
•Analyze customer data on the efficiency of listings, selection, supply chain,
advertising, and deals and provide strategic recommendations to maximize the
sellers’ potential.
•Implement and track metrics for recording the success and quality of the
sellers in your Selling Partner portfolio. Use key metrics to guide your work
and uncover hidden areas of opportunity.
•Identify, qualify, and engage with prospective Selling Partners for AMPS
based on a clear understanding of our Selling Partners and their needs.
•Understand and utilize CRM tools, such as Salesforce to track all pertinent
account information and sales progress.
•Prepare and deliver business reviews to your clients
•Develop a thorough understanding of the Amazon Marketplace ecosystem
•Manage additional projects around our newly launched Paid Service, which
includes process improvements, tool and content development, competitive
analysis, and sales analysis.
A day in the life
### BASIC QUALIFICATIONS
For this position, we expect:
•BABSc degree or equivalent experience including sales or account management
experience in E-Commerce, retail technology, SaaS, or software
•Strong analytical skills including Microsoft Excel
•Proven ability to successfully influence at all levels within an
organization, particularly at the executive level
•Demonstrated success in exceeding sales targets using a consultative,
solutions-focused approach
•A passion for developing an engaging customer user experience and ability to
translate customer needs into business and product requirements
•Superior communication and presentation skills
•Ability to thrive in an ambiguous environment
•Fluency in English
### PREFERRED QUALIFICATIONS
•Ability to work in a complex, cross-functional team environment (including
technical, marketing, design and merchandising teams), chasing down and
following up on dependencies, mitigating risks, and escalating when necessary
•High attention to detail and the management of multiple, competing priorities
simultaneously
•Sound business judgment, proven ability to influence others.
•Experience using Salesforce.com or other CRM tools.
•Creative, takes initiative and can constructively advocate on behalf of the
customer
Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
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how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal
opportunity employer and does not discriminate on the basis of race, national
origin, gender, gender identity, sexual orientation, protected veteran status,
disability, age, or other legally protected status. For individuals with
disabilities who would like to request an accommodation, please visit
https:www.amazon.jobscontentenhow-we-hireaccommodations.