NEW JOB - Property Claims Handler
Location: Nottingham
Were seeking a skilled Commercial Claims Handler to manage domestic claims from start to finish. Youll be part of a dynamic team in Nottinghamshire, ensuring claims are handled efficiently and stakeholders are kept in the loop.
Key Responsibilities:
- Manage claims from FNOL to invoicing, coordinating all aspects of Buildings and Contents.
- Create and maintain claims files, updating regularly throughout the claim lifecycle.
- Monitor company emails, ensuring systems, staff, and management are informed.
- Communicate proactively with all stakeholders throughout the claim process.
- Log, manage, and monitor complaint resolutions.
- Book appointments and ensure all required authorizations and permits are secured promptly.
- Schedule and oversee work, ensuring deadlines are met.
- Raise purchase orders, ensuring they match the approved scope of work.
- Act swiftly on all reports, resolving issues before they escalate to formal complaints.
What Were Looking For:
- Strong communication skills, both written and verbal.
- Experience with Business Interruption, Loss of Rent, Plant and Machinery, and Alternative Accommodation claims.
- Excellent decision-making and prioritization skills.
- Highly organized, efficient, and able to work independently or as part of a team.
- Ability to handle challenging situations with ease.
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
- GCSE Maths & English at grade C/Level 4 (required).
Preferred Qualifications:
- 2+ years of experience in property insurance claims.
- Chartered Insurance Institute Certificate in Insurance.
- UK Driving Licence.
- Strong persuasive communication skills.
Who You'll Work With:
- Claims team
- Policyholders/customers
- Insurance companies
- Contractors (repairers/restorers/contents etc.)
- Loss Adjusters
- Brokers
About My Client
My client transforms property claims management by combining expert claims validation with hands-on building expertise. Specialising in complex residential, SME commercial, and high-net-worth claims, they deliver an unmatched customer experience and efficient repair project management. Their unique approach offers insurers independence, precision, and a commitment to delivering certainty in every claim.
Apply now to take the next step in your career!
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