Job Title: Business Administration ApprenticeTeam: Finance Location: Hybrid (split between home-working and our London office)Contract: 2-year fixed term contractSalary on appointment: £24,570 - £27,027 per annum**This role sits within a pay grade with a pay range of £24,570 to £31,460. The salary on appointment will be set at the lower end of the pay range, to a maximum of 10% above the base salary, depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.It’s an exciting time to join the Ramblers as we have recently refreshed our strategy and created new roles to support the delivery of our long-term ambitions.We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.About usThe Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking. It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.Purpose of RoleThe Business Administration Apprentice will play a crucial role in supporting functional teams, including Finance, People, Governance and Communications to deliver our strategy. The Apprentice will undertake a structured training program, combining work-based learning with academic study, to develop essential administrative and organisational skills.The role will work rotationally across teams, resolving issues as requested. The post involves developing, implementing, maintaining and improving administrative services.Key responsibilitiesPerform general administration dutiesManage and respond to emails, phone calls, and other forms of communicationSchedule and coordinate meetings, appointments, and travel arrangementsMaintain and update databases, records, and filesAssist in preparing reports, presentations, and spreadsheetsEnsure accuracy and confidentiality of information.Handle inquiries professionally and provide information as neededResolve routine issues and escalate complex problems as neededSupport various departmental projects and initiativesConduct research and gather data as required.Assist in project planning, implementation, and evaluation.OtherUndertake such other duties as may be reasonably required of the postImpactThe business administration apprentice extends beyond immediate task completion. It means fostering a productive, innovative, and motivated workforce while developing future leaders from within. For the apprentice, it offers a blend of theoretical knowledge and practical experience, setting a strong foundation for a successful career in business administration.This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.The PersonApprenticeship FrameworkMaintain the standards of the Apprenticeship provider including completing all assignments/assessments as required and ensuring availability for all scheduled learning sessions as requiredWillingness to complete a Level 3 Business Administration Apprenticeship throughout the duration of your employment.QualificationGCSE English and Mathematics or equivalentKnowledge, Skills and ExperienceKnowledgeProven ability to provide a customer focused serviceIdeally a knowledge of Microsoft Offices packages, and have a good level of numeracy and literacyDesirable experience or understanding of working in an office environmentSkillsProven communication both written and verbalUnderstand and able to work with confidential informationAbility to manage assigned tasks in an efficient and timely manner and renegotiate deadlines where requiredPersonal AttributesProactive, organised and able to work under pressure, whilst maintaining excellent attention to detail.Exceptional interpersonal skills, demonstrating professionalism in all dealingsAble to adapt and be flexible to changing priorities and seek assistance when under pressureCan demonstrate passion to working towards the apprenticeship qualificationThe Ramblers promote diversity and welcome applications from all sections of the community.Values and BehavioursOur values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission. Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission. Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action. Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do. Remote Status: hybrid
