At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAMEWhy join us?Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiencesFrasers Group Financial Services Is Committed To Delivering a Positive Colleague Experience And To Be Able To Make The Most Of It You Need To Immerse Yourself Into Delivering On Our PrinciplesThink without limits - Think fast, think fearlessly, and take the team with youOwn it and back yourself - Own the basics, own your role and own the resultsBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionResponsible for Digital Trading across your allocated fascia groups reporting to Group Head of Digital Trade. The role will include line management of Trading Managers, or other relevant team members, within your fascias. This will be multiple Trading Managers, or other, across a variety of brands, and so versatility, adaptability and the ability to multi-task and prioritize are key. You will be responsible for the commercial model as well as reporting to make strategic recommendations to increase digital sales, and on-site experience. Strong stakeholder management skills are essential to ensure buy-in of strategy across the business.Responsibility for the success and delivery of digital sales; including forecasting profit and revenue targetsWork with Group Head of Digital Trading to define, develop and deliver a Digital strategy in line with the key brand and business commercial objectivesManage effective trading performance structure, including meetings, and insight packs, working collaboratively across all key departments to capture customer and market insight and feedback, ensuring that the week-to-week performance movements are incorporated into the forecast and remedial actions taken where appropriate.Devise and drive a performance and data analysis plan to inform and support growth using analytical tools.Present ideas and analysis to wider teams to align business processes and projects Lead and own with key stakeholders the digital trading calendar, ensuring campaigns, promotions and trading initiatives are actioned and executed with the optimisation of customer journey always in the forefrontWork with the Digital Marketing team to ensure product & trading strategies are supported and aligned with the digital marketing strategy for all channels including SEO, PPC, Paid Social, Affiliates and Loyalty Accountable for optimisation of site navigation, customer journey and product placement strategies to drive digital improvements to conversion rates and digital KPI’sWorking with the CRO and UX teams to contribute to and influence the prioritisation of the development roadmapQualificationsDemonstrate strong leadership and extensive people management skillsSet clear objectives and goals, ensuring digital KPI’s are understood and achievable for allBuild an effective and motivated team, to work as more than a collection of individualsBe an active and positive contributor to the team, contributing to the overall digital strategyPeople managementValid working rights for the EMEA countriesAnalytical with strong reporting skills, advanced Google Analytics and Excel userExperience working within e-commerce platformsAt least 7 years of experience in a similar eCommerce role in a retail or consumer brandAdditional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Reward, Recognition and OpportunitiesFrasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.subject to terms and conditionsFrasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next?Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
