Platform Enablement Lead (C Band)
Location: Johannesburg
Time Type: Full time
Posted On: 2 Days Ago
Application Closing Date: October 3, 2024
Job Requisition ID: R10578
Job Description
To enable platform solutions that are aligned to the FirstRand platform strategic direction and to increase efficiencies, meet regulatory objectives, and achieve business value. Responsibilities include:
- Leverage work item methodology in designing future state processes ensuring a seamless customer experience.
- Build solutions aligned to segment and product house strategies related to platform capability.
- Build out Enterprise Capabilities within the Segment to ensure business requirements are catered for.
- Provide SME guidance and input into design of Capabilities and work items.
- Contribute to the sequencing of the build and consume journey for the Segment.
- Remediate legacy processes and migrate onto Platform interfaces to ensure data quality and compliance.
- Balance business benefit versus risk exposure in determining solution approaches.
- Translate the segment capability strategy to ensure alignment to the Capability delivery.
- Contribute to planning and prioritisation of Work Item delivery.
- Engage with Process Owners, Capability leads, and IT areas to drive implementation.
- Provide guidance on new requests, requirements, or projects.
- Drive and implement the use of the Customer Experience Led Business Development Life Cycle (BDLC) framework.
- Maintain expert knowledge on relevant legislative amendments and industry best practices.
- Assist with the development of budgets aimed at solution enablement.
- Manage costs of enablement in accordance with actual spend.
- Plan, implement, manage, and report on progress of initiatives.
- Manage the delivery roadmap within Commercial enablement.
- Promote the growth of resources in alignment with personal development plans.
- Provide frequent feedback to employees to promote their growth.
- Develop networks and manage stakeholders at varying levels of seniority.
About Us
Serving retail and commercial customers, FNB offers life and short-term insurance, innovative savings and investment products, and a digital universe of solutions. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report.
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