Learning and Development Specialist
Business Unit: Sales & Distribution
Date: 8 Aug 2024
Discovery Institute of Training
Primary function of the role
Key purpose
We are seeking a Learning and Development Consultant to join the Discovery Institute of Training. This role involves developing high-quality, vitality specific training solutions and materials for our international insurance partners. The role will require regular engagement with internal and international stakeholders, including staff, management, and executives, to identify and address their learning and development (L&D) needs. The successful candidate will continuously evaluate the effectiveness of training initiatives and monitor return on investment (ROI).
Responsibilities
- Consult with internal and international stakeholders to identify learning and development needs: Consult with various stakeholders including management and executive level stakeholders and conduct in-depth analysis of the learning and development needs. Perform the design, development, implementation, and evaluation of all learning solutions following the 6Ds methodology.
- Design and develop training solutions, material, and assessments: The creation of learning solutions and material for international insurance companies who have partnered with and integrated their products with Vitality. These initiatives could include in-person and virtual training workshops, induction programmes, and storyboards for digital training material, which could include online courses, videos, podcasts, infographics, and animations. Upskill and sign-off of insurance company trainers (TTT) to deliver training solutions will be required.
- Review and maintain material: Identify areas for improvement and make necessary updates to ensure effectiveness and relevance.
- Use data and feedback: Continuously improve the effectiveness of learning solutions.
- Keep up to date with industry trends, best practices, and emerging technologies: Ensure that the learning solutions remain innovative and relevant.
- Demonstrate strong instructional writing skills.
- Excellent project management skills.
- Communicate effectively with diverse personalities.
- Deliver results and meet customer expectations.
- Coping with pressure and setbacks.
- Adapting and responding to change.
- Relationship building skills.
Experience
The following qualifications and experience are required:
- At least five years of Learning and Development Consultant / Instructional Design experience - essential.
- Knowledge and experience working in the financial services industry - advantageous.
- Knowledge of the Discovery Vitality product - advantageous.
- Business-related degree - advantageous.
Note: International travel will be required from time to time.
EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
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