Role Purpose
The Junior DevOps Engineer will assist the IT department in various technical tasks and projects as well as gaining hands-on experience. This role requires strong problem-solving skills, attention to detail, and a willingness to learn.
Requirements
- Bachelor's degree or Honours in Computer Science, Information Technology, or a related field.
- Basic understanding of computer hardware and software systems.
- Familiarity with Microsoft Office Suite and operating systems.
- Prior internship or work experience in IT.
- Coding experience is a plus.
Duties & Responsibilities
Key Responsibilities:
- End-User Support: Facilitating and supporting business users with their desktop and operational needs.
- Automation Enablement: Enabling automated monitoring, alerting, and synthetic testing.
- System Optimization: Interest and skills in optimizing large-scale distributed systems.
- Assist in maintaining and monitoring computer systems and networks.
- Document technical procedures and guidelines.
Learning Outcomes:
- Gain practical experience in IT support and network administration.
- Develop troubleshooting and problem-solving skills in a professional setting.
- Learn about IT operations and best practices in a corporate environment.
- Enhance communication and customer service skills through interactions with business stakeholders.
Competencies
- Proactive mindset toward problem-solving and innovation.
- Self-motivated and organized.
- Excellent communication and interpersonal skills.
- Strong critical, analytical, and research skills.
- Ability to work independently and as part of a team.
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