Customer Design Graduate - Business/Commerce
The Programme
Design Graduates will get exposure into working within well-established teams to solve design problems. They will learn how to contribute to product and service teams by solving specific functional-level design problems, following established standards in their discipline.
A successful Design Graduate is a self-starter with a passion for solving problems and creating solutions for customers. They have a growth mindset and a willingness to learn, work well within a team, and manage their own time and work deliverables effectively.
Design Graduates will be exposed and developed to:
- Follow an approach defined by the team.
- Conduct research (primary and secondary) to understand user’s pains, gains, and needs.
- Execute design work based on steer from design project leads.
- Adapt designs based on feedback from customers and team leads.
- Present design work back to business stakeholders with the support of design project leads.
- Be an advocate and representative of the design thinking methodologies and practices.
- Create creative and innovative design solutions to create a world-class customer experience.
- Contribute to the design within the project.
- Apply design thinking and best practice standards in developing design with the support of senior designers.
- Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products/services/solutions are truly designed around the customer and deliver improved experience.
- Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output.
- Align the design to the design standards and brand guidelines to ensure a consistent experience for the customer across the Absa ecosystem.
- Continuously build your own expertise by actively seeking and incorporating feedback and following external trends and best practices.
Required Skills and Abilities
Education:
Bachelor’s Degree and Professional Qualifications: Business, Commerce and Management Studies (Required).
Field of study:
- Has NQF level 7 or higher or is busy studying and plans to obtain this by the end of 2024.
Location / Address:
- Primary location is Johannesburg, and successful Graduates will be required to attend sessions in Johannesburg regularly.
Application Closing Date – 6 October 2024
About Us:
We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.
Application Dates:
26 Sept 2024, 06:34 - 6 Oct 2024, 18:00
- Position: Customer Design Graduate - Business/Commerce
- Location:
- Johannesburg (South Africa)
- Employment type: full-time
- Disciplines: Business and Commerce
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