Job DescriptionPrimary Responsibilities of Role
• Manage and supervise the Payments & Settlements unit and service providers , to ensure an effective and efficient
operating model is maintained. Process all payments and settlements transactions within pre-set standardized turnaround times and ensure SLAs are complied with.
• Ensure accurate and timely monitoring and settlement of all trades transactions
• Ensure that all transaction processing is in compliance with regulatory and Bank's policies and
procedures with prompt intervention to resolve problems/ concerns. Act as a
payment/transaction authoriser, where necessary.
• Ensure that the operational risk is effectively managed and addressed in all aspects of the
Payments and Settlements function.
• Ensure that any audit points have been addressed and cleared in a reasonable time.
• Review department delivery processes with a view to ensure smooth workflow within the
department, reduce turnaround times and achieve efficiency and cost benefits
• Develop, improve and maintain, policies and procedures and user manuals for the Payments &
Settlement unit.
• Lead projects related to Payments and Settlements, ensure their timely completion,
achievement of objectives and cost efficiencies. Ensure the change-over to new systems and
processes is smooth and error-free.
• Manage maintenance of transaction records and documents and create an archival system for
easy retrieval
• Prepare regular MI and analysis for senior management for effective monitoring and control.
• Provide technical support and advice in the field of Payments, Settlements and Securities to
senior management, other stakeholders such as Business Development teams to help drive new business solutions.
• Carry our all people management responsibilities for the team, including performance reviews,
attendance, disciplinary and sickness matters. Promote cross-skilling and ensure that all
members of the team have personal development plans and are on track for their cross-skilling.
Interpersonal and Organisational Skills:
• Strong people management skills and experience, including management of change
• Excellent verbal and written Communication skills, including senior stakeholders, external partners and customers
• Good analytical reasoning.
• Strong organisational skills in relation to self and the team
• Able to develop and implement solutions both tactical & strategic
• Attention to detail and accuracy.
• Ability to remain calm under pressure and find a solution in a complex and demanding
environment