Job DescriptionSports & Community Centre Manager
Salary: £36k to £42k per annum (depending on experience)
35 hours per week average (flexible)
25 days A/L + contributory pension scheme
To apply please visit our website via the button below.
Birmingham Settlement
Since 1899 Birmingham Settlement has been tackling social inequality and disadvantage; supporting people to live happier, more fulfilled lives. Our five organisational objectives are:
- To improve financial resilience – people and communities
- To build individual and community wellbeing
- To develop people – skills, confidence, voice
- To build environmental awareness and action
- To build and maintain a sustainable organisation
We do this by maximising our assets to provide services and activities that support people to overcome the barriers they face and to take positive action on the issues that impact on their lives. Whether it be financial hardship, social isolation, unemployment, or other issues, we provide independent advice and support, wellbeing activities, and training and development opportunities that enable people to gain new skills, build confidence and establish social and community networks that create opportunity and improve lives.
The Settlement is at an important phase of growth and change, including ongoing improvements, development, and renewal of our Sports & Community Centre in Kingstanding that has returned to our care after 50 years of being leased to Birmingham City Council. To help us develop and deliver this exciting project, we are seeking an energetic and visionary leader to the role of Sports & Community Centre Manager; to lead the development of what is the largest community asset in the area. As part of the Settlement’s Management Team, you will work closely with managers and service leads to deliver the Settlement's vision for our long-term future.
The requirements listed below are broad definitions of the role. Birmingham Settlement reserves the right to amend and/or change these as and when it sees fit in line with changing needs. The postholder is expected, and agrees, as part of their role to be flexible to this end.
Key accountabilities/job purpose:
1. Corporate Requirements:
- To positively represent and demonstrate a commitment to the aims, objectives, and values of the Settlement at all times.
- To work cooperatively with colleagues offering support, advice, and contributing to the development, induction and training of staff and volunteers.
- To work at all times in accordance with, and to assist the development and implementation of policies and procedures for service delivery and the Settlement as a whole including:
- Equal Opportunities and Diversity
- Safeguarding
- Health and Safety
- Confidentiality
- Environment
- To be approachable and willing to go the extra mile to ensure the best possible outcome for service users; ensuring Birmingham Settlement is the provider of choice; recognising the value of and delivering excellent customer care.
- To ensure all service users have the opportunity to feedback, shape, and develop services; to identify their own aspirations and goals, and to direct their own outcomes.
- To develop and contribute to integrated working through communication and coordination of service delivery across the Settlement and its partners.
- To contribute to the sustainability of the Settlement via fundraising and income generation activities.
- To be self-administering, and to accurately record and work towards the achievement of agreed organisational, departmental, and individual KPIs and targets.
- To undertake training to meet new and developing needs.
- To carry out any other duties commensurate with the post as required by Birmingham Settlement.
2. Leadership, Relationships & People Development:
- To be a role model; to lead, manage, motivate, and inspire staff, volunteers, and other stakeholders engaged with the Sports & Community Centre and across the Settlement. This includes evening and weekend hours on a rota basis; shared with other staff and managers.
- To embed, build, and ensure compliance with the Settlement’s vision and values (culture) through staff teams, volunteers, and key stakeholders, challenging where necessary and reporting concerns / areas of risk.
- To line-manage staff within the Sports & Community Centre Team including resolution of performance / employment concerns and establishment of team and individual priorities.
- To manage and develop the skills and expertise of the Settlement’s people including the recruitment, management, training, and development of staff and volunteers.
- To support the Settlement to be an employer of choice following best practice principles in management and governance, maintaining a learning environment that attracts, motivates, and retains staff.
- To develop and maintain positive relationships (new and existing) with partners, funders, commissioners, and other stakeholders.
3. Service Delivery:
- To manage and develop the Sports & Community Centre as an ‘active’ space 7-days a week; offering a user-friendly and diverse range of opportunities and learning activities from sports and active and healthy living to arts and environmental and nature awareness; retaining a sympathetic approach and support to the natural and development needs of the Settlement site and wider area.
- To generate new income and opportunity through enterprise, partnerships, and funded programmes of activity in line with budgetary targets.
- To identify gaps and opportunities for new services and partnerships that build on existing work in line with identified and emerging need.
- To initiate, innovate, influence, and support the integration and improvement of existing and new activities; achieving best possible outcomes evidenced through client voice.
- To manage the day-to-day development and operational workings of the Sports & Community Centre: cleaning, maintenance, equipment and similar.
4. Strategy & Service Development:
- As a member of the Settlement’s Management Team, jointly responsible for the development of organisational strategy and growth; specifically, to lead the effective and ongoing development and implementation of the Sports & Community Centre Strategies and Delivery Plans.
- To build and engage with new and existing partnerships, including the development and creation of new services and opportunities to further the work and sustainability of the Settlement as a whole.
- Responsible for developing management information systems; including KPIs to ensure service delivery aligns with strategic objectives.
- To monitor and respond to analysis of delivery including contract compliance.
- To maintain compliance with quality, legislative, statutory, and regulatory standards as required while ensuring best practice principles.
5. Income & Financial Management:
- As a member of the Settlement’s Management Team, responsible for setting and meeting organisational budgets and income targets and to lead in the development, monitoring, and maintenance of the Sports & Community Centre service budgets.
- To engage with current and potential funders; to build strong relationships and to fully understand compatibility, timing, reporting, and application processes.
- To develop strong cases for support of the Settlement’s work, working with stakeholders to determine funding priorities and to gather information.
- To develop social enterprise including the use of Settlement assets, in particular the Sports & Community Centre, to build secure income streams in line with targets – community café, pop-up shops, room/sports hire, gym, fruit/veg/plant sales and similar.
6. Value for Money:
- A key driver for Birmingham Settlement’s sustainability must be the consideration of all aspects of value for money. All employees must contribute to this concept through:
- Effective role fulfilment.
- Effective joint working and integration.
- Continual evaluation of personal performance, service user feedback, benchmarking, KPIs.
- Promotion of energy saving and cost reduction e.g., recycling, reusing, reducing; responsibility and commitment to energy saving utilities e.g., lighting, PCs, reduced printing.
- Promoting, encouraging, and supporting volunteers.
- Maximising accessibility for volunteers across all service areas.
For an informal chat please call Theresa Gniadkowski on 0121 250 0770.
No agencies please.
To apply, please visit our website via the button below. Alternatively please contact on 0121 250 0760.
Closing date: 12 noon, Monday 30 September 2024.
Interviews: Friday 4 October 2024.
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community.
Registered charity number 517303