Job Description
The Supervisor will support the Store Manager in the daily operations of a retail store. Your role is to supervise employees, work with customers, and help carry out the directives of the manager and the business, providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses.
Key Responsibilities
- Provide customer service at all times
- Process customer merchandise through the tills
- Assist customers with product selection to increase basket value
- Ensure that all new/replenished merchandise is on the sales floor
- Ensure that all ticketing & visual displays are in place
- Support the manager in charge with day-to-day duties
- Assist with supervising employees engaged with daily duties
- Ensure daily, weekly, and monthly admin is completed
- Daily Banking
- Inventory Management
- Ensure store equipment is secured and accounted for
- Be aware of health & safety rules
- Understand store daily/weekly/monthly sales targets
- Assist with action plan to minimise stock loss
Qualifications
Matric
Knowledge, Skills and Experience
- Grade 12
- At least 1-2 years management experience in a similar environment
- Computer literate
- Work well under pressure
- Team player with good time management
- Good attention to detail and accuracy of work
- Good problem-solving capabilities
- Good communication skills
- Resourcefulness
- Customer service oriented
- Ability to build and maintain relationships
- Confidence and decisiveness
- Passionate about the brand
- Social media savvy
- Fashionable
- Resilient
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