URGENT We are seeking a Sales and Marketing Assistant Manager to join our client's high-energy restaurant based in Camps Bay.
PRIMARY RESPONSIBILITIES
- Write and negotiate sales and marketing contracts according to Company procedures.
- Assemble the Cafe Event Calendar and Brand Calendar.
- Report weekly Occupancy Reporting Programs by working with local hotel Concierge.
- Communicate and follow up with Group Travel Planners and marketing partners.
- Administer package programs.
- Ensure receipt of payment from clients by following Company procedures.
- Maintain sales and marketing tools and equipment (banners, linens, skirting, menu condition, etc.).
- Update the “cafe” website using the Vizergy platform and maintain other digital presence across various platforms.
- Partner with Sales & Marketing Manager in prospecting calls to Corporate accounts, convention/meeting organizers, and previous bookings.
- Assist Sales & Marketing Manager with digital platform health status - weekly ranking, customer delight program based on reviews, follower status.
- Assist Sales & Marketing Manager with outreach to local influencers, media, and various communities - expat/sport groups, salons, and other non-conflicting retailers.
- Ensure all partner deliverables are executed from both sides as per contractual agreements.
- Capture Live Content for Social Media based on special events at the venue.
- Execute Database Marketing requirements and maintain complete records.
- Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business.
- Plan and execute events and parties, ensuring relevant communication is in place.
- Attend trade shows as approved by the cafe budget and the Sales and Marketing Manager/General Manager.
- Liaise between Support Center Sales & Marketing departments and the cafe.
- Work with SM, GM, and KM to ensure that the contract/menu is executable.
- Attend meetings with S&M Manager as requested to communicate events/functions to the management team and/or staff.
- Coordinate operations between departments.
- Attend client functions, marketing events, and designated parties to provide support and representation of the department.
- Know, understand, and practice (with energy and enthusiasm) the mission, values, mottos, culture, and spirit of the brand.
- Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand.
- Maintain high morale.
- Operate ethically to protect the image of the brand.
- Utilize programs designed to help Save the Planet.
REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- Some college coursework completion.
SKILLS
- Presentation of a professional image to guests, clients, and potential function coordinators.
- Composure during stressful events.
- Possession of a take-charge attitude tempered with diplomacy.
- Ability to work independently while ensuring that managers and/or clients possess the pertinent information for the execution of a successful event.
- Must possess strong communication and listening skills, excellent reading and writing.
- Comprehend professional language, either written or spoken, to communicate.
- Ability to effectively present information in one-on-one and small group situations to other employees of the organization.
- Multiple language abilities, a plus; fluency in English required.
- Basic knowledge of digital platforms, know-how to operate.
- Ability to think out-of-the-box to support the Sales & Marketing and Operations Team.
- Strong networking skills, a plus.
PHYSICAL DEMANDS
- Ability to move throughout the cafe (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hands above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environments.
- Ability to travel via auto or airplane for long periods of time.
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