Privileged Access Management Operations Lead

Galeboe Professional Services • Other • Randburg, Gauteng, South Africa • $200 - $300 / year • 4d ago

Team Leadership: Lead and manage a team of PAM professionals, providing guidance, mentoring, and support to ensure high performance and professional development.

Operational Oversight: Oversee the day-to-day operations of PAM services, including monitoring, incident management, and compliance with security policies.

Strategy and Planning: Develop and implement strategies for the continuous improvement of PAM services, including identifying opportunities for automation, process optimization, and enhanced security measures.

Escalation Management: Act as the primary escalation point for complex PAM issues, coordinating with internal and external stakeholders to resolve problems promptly.

Policy and Standards Development: Establish and enforce PAM policies, procedures, and best practices to ensure consistency and alignment with organizational security objectives.

Reporting and Metrics: Monitor and report on the performance of PAM services, including KPIs related to system uptime, incident response times, and user satisfaction.

Stakeholder Engagement: Engage with stakeholders across the organization to understand their PAM needs, provide updates, and gather feedback for service improvement.

Qualifications:
Certifications: CyberArk Guardian Certification (GUARD) and CyberArk Certified Delivery Engineer (CDE-Access).
Experience: Minimum of 3 years of experience in PAM operations or a related leadership role, with proven experience managing a team.
Education: Bachelor's degree in Information Technology, Cybersecurity, or a related discipline.

Skills:
- Leadership: Strong leadership skills with a focus on team development, motivation, and performance management.
- Technical Proficiency: Advanced knowledge of CyberArk technologies and a broad understanding of IT security principles.
- Analytical Thinking: Excellent analytical skills for identifying trends, assessing risks, and making data-driven decisions.
- Communication and Collaboration: Strong interpersonal skills with the ability to communicate effectively with technical and non-technical audiences.

Job Type: Full-time

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